Unique nails & spa

Critical: QualityVery sloppy nail shaping my tips aren’t sticking and I was charged 50$ I will never return there! The woman is rude and pushy with my hands! I was not satisfied the least bit! Having nails done is pleasure for women! Not supposed to be a worse night mareService: Manicure

Very sloppy nail shaping my tips aren’t sticking and I was charged 50$ I will never return there! The woman is rude and pushy with my hands! I was not satisfied the least bit! Having nails done is pleasure for women! Not supposed to be a worse night mare Manicure

Critical: ProfessionalismMy mother purchased a gift card for $100. I used $30, and then due to covid asked for an extension. Thankfully, they were accommodating. However, we had a difficult time making it back in with the covid shutdowns (I work in healthcare). We went to redeem them, and they accused us of changing the date of expiration. I was mortified, but also didn’t want to lose out on $70. Ultimately, they labeled me as a liar in front of my two young daughters. We’ve been much happier at LA nails down the road. It’s been a difficult year, and I was disappointed to be treated so poorly.Services: Manicure, PedicureMy mother purchased a gift card for $100. I used $30, and then due to covid asked for an extension. Thankfully, they were accommodating. However, we had a difficult time making it back in with the covid shutdowns (I work in healthcare). We …More

My mother purchased a gift card for $100. I used $30, and then due to covid asked for an extension. Thankfully, they were accommodating. However, we had a difficult time making it back in with the covid shutdowns (I work in healthcare). We went to redeem them, and they accused us of changing the date of expiration. I was mortified, but also didn’t want to lose out on $70. Ultimately, they labeled me as a liar in front of my two young daughters. We’ve been much happier at LA nails down the road. It’s been a difficult year, and I was disappointed to be treated so poorly.

Critical: Professionalism, ValueSo I call early in the am (around 10am). I request a fill in and a pedicure over the phone. The lady agreed that I could come at 12:00. Upon arrival she asks me for the color I’d like on both my hands for my fill in and pedicure. I go to sit down to pick the color for my fill and tell her I’d like white for my toes. I proceed to the waiting area until I’m called. She starts my fill in (In which I didn’t like, expressed the concern and she had no desire of fixing. This review isn’t about that so I won’t go into detail). After the fill is complete I sit and wait to be directed to the pedicure area and she then asks me if I’m ready to pay. I ask about the pedicure and she then says the man has an appointment at 1:00. I then tell her that I called and and made and appointment and she begins to say I didn’t and maybe I called another salon. First of all, upon walking into the salon I tell you that I called and made and appointment and I every tell you then what the appointment was for. Second of all, why in the world would you ask me about the color I’d like for my toes if you all had no intentions on completing that service? I was so frustrated, I paid for my fill and walked out.Service: Acrylic nailsSo I call early in the am (around 10am). I request a fill in and a pedicure over the phone. The lady agreed that I could come at 12:00. Upon arrival she asks me for the color I’d like on both my hands for my fill in and pedicure. I go to …More

So I call early in the am (around 10am). I request a fill in and a pedicure over the phone. The lady agreed that I could come at 12:00. Upon arrival she asks me for the color I’d like on both my hands for my fill in and pedicure. I go to sit down to pick the color for my fill and tell her I’d like white for my toes. I proceed to the waiting area until I’m called. She starts my fill in (In which I didn’t like, expressed the concern and she had no desire of fixing. This review isn’t about that so I won’t go into detail). After the fill is complete I sit and wait to be directed to the pedicure area and she then asks me if I’m ready to pay. I ask about the pedicure and she then says the man has an appointment at 1:00. I then tell her that I called and and made and appointment and she begins to say I didn’t and maybe I called another salon. First of all, upon walking into the salon I tell you that I called and made and appointment and I every tell you then what the appointment was for. Second of all, why in the world would you ask me about the color I’d like for my toes if you all had no intentions on completing that service? I was so frustrated, I paid for my fill and walked out.