U.S. Hair Force

Critical: Cleanliness, Professionalism, QualityLet me start off by saying that many of my family members have trusted this business for decades, and has never had an issue, but a couple weeks ago I called to make an appointment for a haircut and eyebrow waxing and got in fairly quickly, but the service was terrible. I’m not too picky about my hair nor did I want to leave this review, but after thinking about it I felt I needed to. The woman that cut my hair started off by washing my hair in very cold water, then when she took me back to the chair for the cut she repeatedly dropped the comb, brush, and scissors and carried on using them for MY hair without swapping them out for clean tools or even wiping them off which was very unprofessional and kinda gross. After the cut I reminded her I was getting my eyebrows waxed as well and she acted like she didn’t hear me, or she didn’t hear me, either way I made an appointment for both services (it did seem like my appointment was at her lunch time). I ended up paying twice what I normally pay for a hair cut and waxing at my regular beauty shop at US hair force just for a cut, not to mention one side is much longer than the other, the “long layers” I asked for looks terrible, and I left with wet, unstyled hair. The overall experience was nothing like what I’m used to.Service: HaircutLet me start off by saying that many of my family members have trusted this business for decades, and has never had an issue, but a couple weeks ago I called to make an appointment for a haircut and eyebrow waxing and got in fairly quickly, …More

Let me start off by saying that many of my family members have trusted this business for decades, and has never had an issue, but a couple weeks ago I called to make an appointment for a haircut and eyebrow waxing and got in fairly quickly, but the service was terrible. I’m not too picky about my hair nor did I want to leave this review, but after thinking about it I felt I needed to. The woman that cut my hair started off by washing my hair in very cold water, then when she took me back to the chair for the cut she repeatedly dropped the comb, brush, and scissors and carried on using them for MY hair without swapping them out for clean tools or even wiping them off which was very unprofessional and kinda gross. After the cut I reminded her I was getting my eyebrows waxed as well and she acted like she didn’t hear me, or she didn’t hear me, either way I made an appointment for both services (it did seem like my appointment was at her lunch time). I ended up paying twice what I normally pay for a hair cut and waxing at my regular beauty shop at US hair force just for a cut, not to mention one side is much longer than the other, the “long layers” I asked for looks terrible, and I left with wet, unstyled hair. The overall experience was nothing like what I’m used to.

Critical: Punctuality, Quality, ValueI have given this business 3 chances. First time was for my sons haircut the day of prom. It took them almost 2 hours to cut his hair and they messed it up. Second time I took my younger son for a cut. We were early for our appt and he still didn’t get in a chair for 45 minutes and it took another 45 minutes to cut his hair. When she was finished, it looked choppy and we felt we could’ve done better at home. I just walked in today to get some info about some hair products they had. I stood there for 10 minutes and although they noticed me, none of the women took the time to ask if I needed help.Very unprofessional and not the way you run a business. I won’t be giving other chances.Service: HaircutI have given this business 3 chances. First time was for my sons haircut the day of prom. It took them almost 2 hours to cut his hair and they messed it up. Second time I took my younger son for a cut. We were early for our appt and he …More

I have given this business 3 chances. First time was for my sons haircut the day of prom. It took them almost 2 hours to cut his hair and they messed it up. Second time I took my younger son for a cut. We were early for our appt and he still didn’t get in a chair for 45 minutes and it took another 45 minutes to cut his hair. When she was finished, it looked choppy and we felt we could’ve done better at home. I just walked in today to get some info about some hair products they had. I stood there for 10 minutes and although they noticed me, none of the women took the time to ask if I needed help.