Tu Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, Valueif you’re looking for someone who is a perfectionist and consistent with their work, make sure you go to Kim! Not once have I been disappointed when I go to her. She takes her time to make sure each nail is perfect and the same, and lately it’s so hard to find a nail technician that takes pride in their work. Kim, you’re amazing at what you do! keep up the great work Service: Acrylic nailsif you’re looking for someone who is a perfectionist and consistent with their work, make sure you go to Kim! Not once have I been disappointed when I go to her. She takes her time to make sure each nail is perfect and the same, and lately …More

if you’re looking for someone who is a perfectionist and consistent with their work, make sure you go to Kim! Not once have I been disappointed when I go to her. She takes her time to make sure each nail is perfect and the same, and lately it’s so hard to find a nail technician that takes pride in their work. Kim, you’re amazing at what you do! keep up the great work

Critical: QualityI received a pedicure here. While getting my pedicure I remember it hurting when the lady pushed back my cuticles too far. Fast forward a few weeks, my cuticles were very sore and tender when they were trying to grow back. 5 doctor visits and 3 antibiotics later, I ended up getting an infection under my nail resulting in needing my toenail to be removed. I am very upset, considering I have always had a good experience with the customer service here. This pedicure ended up costing me hundreds in medical bills (I ended up taking all the nail polish off)I received a pedicure here. While getting my pedicure I remember it hurting when the lady pushed back my cuticles too far. Fast forward a few weeks, my cuticles were very sore and tender when they were trying to grow back. 5 doctor visits …More

I received a pedicure here. While getting my pedicure I remember it hurting when the lady pushed back my cuticles too far. Fast forward a few weeks, my cuticles were very sore and tender when they were trying to grow back. 5 doctor visits and 3 antibiotics later, I ended up getting an infection under my nail resulting in needing my toenail to be removed. I am very upset, considering I have always had a good experience with the customer service here. This pedicure ended up costing me hundreds in medical bills (I ended up taking all the nail polish off)

Critical: Professionalism, Quality, ValueI tried really hard to like this place but I’m extremely disappointed. We called to let them know that we would be running about 10 minutes late and they explained that a call wasn’t necessary but thanked us for letting them know. We assumed that maybe they weren’t busy. However, we were completely wrong when we arrived. We scheduled 3 pedicures and we’re all seated after there was much confusion in the reception area about who has appointments, who were call ins, and who should be seated first. We were eventually seated and one of the pedicure chairs was not functioning. They were going to use it anyway, but the friend that came along with me said she would be okay with waiting for a properly working chair. They eventually moved her into a different section. Everything just felt rushed. Before I sat down, there were still used water bottles in the cup holder and I saw the technician just fling the bottle to their back room = sanitation is prob poor. I think I got maybe a 5 second callous scrub on both heels so as you can see in the photo, my feet are still kind of crusty. I also understand that I have smaller toe nails but my pinky toe was definitely not fully painted. In one of the photos, you can get a glimpse of the green paint that I previously had on my toes and the uneven shaping of my nails is just lazy. The lighting is pretty low here so I didn’t even get a chance to examine everything before we left. It seemed that they just needed us in and out. I would not recommend this place.Service: PedicureI tried really hard to like this place but I’m extremely disappointed. We called to let them know that we would be running about 10 minutes late and they explained that a call wasn’t necessary but thanked us for letting them know. We …More

I tried really hard to like this place but I’m extremely disappointed. We called to let them know that we would be running about 10 minutes late and they explained that a call wasn’t necessary but thanked us for letting them know. We assumed that maybe they weren’t busy. However, we were completely wrong when we arrived. We scheduled 3 pedicures and we’re all seated after there was much confusion in the reception area about who has appointments, who were call ins, and who should be seated first. We were eventually seated and one of the pedicure chairs was not functioning. They were going to use it anyway, but the friend that came along with me said she would be okay with waiting for a properly working chair. They eventually moved her into a different section. Everything just felt rushed. Before I sat down, there were still used water bottles in the cup holder and I saw the technician just fling the bottle to their back room = sanitation is prob poor. I think I got maybe a 5 second callous scrub on both heels so as you can see in the photo, my feet are still kind of crusty. I also understand that I have smaller toe nails but my pinky toe was definitely not fully painted. In one of the photos, you can get a glimpse of the green paint that I previously had on my toes and the uneven shaping of my nails is just lazy. The lighting is pretty low here so I didn’t even get a chance to examine everything before we left. It seemed that they just needed us in and out. I would not recommend this place.