Today nails & spa

Critical: ProfessionalismMy daughter and I came in yesterday. I was so excited to bring her to the new nail salon by my house, as I have gone there many times and was always very pleased. While I was getting a pedicure with Jimmy, my daughter was trying to find the right color, for her nails and I guess Jason became impatient with her. But, there was nobody else in there, to be waited on, at that time. So, I am not sure why he was being so impatient. She did not take more than 8-10 minutes trying to find the right color. But, by that time he was already mad. Then when she told him that her nails were a bit uneven, he took them off, in a huff, and told her to leave and never come back. I had no idea that he is prone to treating his first time customers, like my daughter, so poorly. Maybe that is the reason he didn’t have any business when we walked in. Part of getting a service like this is the experience….walking out feeling better and more calm. We definitely did not get that experience here. That attitude was not acceptable, especially when she didn’t do anything wrong. I was going to get my nails done, too. But, he made it so uncomfortable that we just went somewhere else. The other place was very nice and actually took their time to get just what she wanted. Jason, I have been using you since you opened your business but I won’t be back, after you treated my daughter so poorly. Also, I saw your reply to her. Do not tell her to watch her mouth. She is free to speak about her experience, just as all of us are. Your true colors are showing and you owe her an apology. I saw that you took my post off of your page. It is very obvious that you only keep the positive posts, on your page which defeats the purpose of an honest review.Service: ManicureMy daughter and I came in yesterday. I was so excited to bring her to the new nail salon by my house, as I have gone there many times and was always very pleased. While I was getting a pedicure with Jimmy, my daughter was trying to find …More

My daughter and I came in yesterday. I was so excited to bring her to the new nail salon by my house, as I have gone there many times and was always very pleased. While I was getting a pedicure with Jimmy, my daughter was trying to find the right color, for her nails and I guess Jason became impatient with her. But, there was nobody else in there, to be waited on, at that time. So, I am not sure why he was being so impatient. She did not take more than 8-10 minutes trying to find the right color. But, by that time he was already mad. Then when she told him that her nails were a bit uneven, he took them off, in a huff, and told her to leave and never come back. I had no idea that he is prone to treating his first time customers, like my daughter, so poorly. Maybe that is the reason he didn’t have any business when we walked in. Part of getting a service like this is the experience….walking out feeling better and more calm. We definitely did not get that experience here. That attitude was not acceptable, especially when she didn’t do anything wrong. I was going to get my nails done, too. But, he made it so uncomfortable that we just went somewhere else. The other place was very nice and actually took their time to get just what she wanted. Jason, I have been using you since you opened your business but I won’t be back, after you treated my daughter so poorly. Also, I saw your reply to her. Do not tell her to watch her mouth. She is free to speak about her experience, just as all of us are. Your true colors are showing and you owe her an apology. I saw that you took my post off of your page. It is very obvious that you only keep the positive posts, on your page which defeats the purpose of an honest review.

Critical: Professionalism, QualityI went in to get a full set and showed the guy a picture of what I wanted. He couldn’t get the colors that I wanted right and told me to pick something different out which isn’t what I wanted. I told him I would though, then he went to shape my nails and they came out crooked. I told him they looked crooked and he told me he would take them off and that I need to go somewhere else and that I was never welcome there again.Service: ManicureI went in to get a full set and showed the guy a picture of what I wanted. He couldn’t get the colors that I wanted right and told me to pick something different out which isn’t what I wanted. I told him I would though, then he went to …More

I went in to get a full set and showed the guy a picture of what I wanted. He couldn’t get the colors that I wanted right and told me to pick something different out which isn’t what I wanted. I told him I would though, then he went to shape my nails and they came out crooked. I told him they looked crooked and he told me he would take them off and that I need to go somewhere else and that I was never welcome there again.

Critical: QualityI literally just got my nails done here and two broke off already and one is cracked I’m never coming her againService: Manicure

I literally just got my nails done here and two broke off already and one is cracked I’m never coming her again Manicure