The Zen Den Body and Skincare

Positive: Communication, Professionalism, QualityI had the most amazing facial from Erica when I was in Durango. It was so relaxing and she catered to my skin. My skin was glowing after and I received so many compliments on how great my skin looked. Erica is truly the best! Professional and she listened to my skin concerns. I will definitely be going back whenever I am in Durango! Thank you Erica! ❤️I had the most amazing facial from Erica when I was in Durango. It was so relaxing and she catered to my skin. My skin was glowing after and I received so many compliments on how great my skin looked. Erica is truly the best! Professional …More

I had the most amazing facial from Erica when I was in Durango. It was so relaxing and she catered to my skin. My skin was glowing after and I received so many compliments on how great my skin looked. Erica is truly the best! Professional and she listened to my skin concerns. I will definitely be going back whenever I am in Durango! Thank you Erica! ❤️

Positive: Communication, Professionalism, QualityGreat experience and amazing atmosphere!!! Erica was very professional and displayed exceptional customer service. Being that this was my first Brazilian wax, Erica was very patient and made me feel comfortable. I have and will continue to recommend my friends and family to the ZenDen!

Great experience and amazing atmosphere!!! Erica was very professional and displayed exceptional customer service. Being that this was my first Brazilian wax, Erica was very patient and made me feel comfortable. I have and will continue to recommend my friends and family to the ZenDen!

Positive: Communication, Professionalism, QualityKimberly is an absolute gem! I moved from Denver to Durango and was a little worried that it would be difficult to find a new “lash master. Well – I found her!!! My lashes are gorgeous and the appointments are always quick – some people take up to 2 hours or more to do a full set – not the case here. Kimberly is an incredibly soothing person and is always extremely professional and sweet. So grateful for Zen Den. Kimberly is an absolute gem! I moved from Denver to Durango and was a little worried that it would be difficult to find a new “lash master. Well – I found her!!! My lashes are gorgeous and the appointments are always quick – some people …More

Kimberly is an absolute gem! I moved from Denver to Durango and was a little worried that it would be difficult to find a new “lash master. Well – I found her!!! My lashes are gorgeous and the appointments are always quick – some people take up to 2 hours or more to do a full set – not the case here. Kimberly is an incredibly soothing person and is always extremely professional and sweet. So grateful for Zen Den.

Positive: Communication, Professionalism, QualityI’ve been so lucky to find Kimberly! She is a great listener, and truly authentic. The quality of her work shines!!

I’ve been so lucky to find Kimberly! She is a great listener, and truly authentic. The quality of her work shines!!

Critical: Communication, ProfessionalismI made an appointment online and confirmed it via phone. When I showed up for my appt one month later I was told they were not accepting new sets. No apologies, no attempt to reschedule. I had taken off of work for the appointment and wanted them for an event that weekend. Still no attempt to resolve their mistake. Very disappointed.I made an appointment online and confirmed it via phone. When I showed up for my appt one month later I was told they were not accepting new sets. No apologies, no attempt to reschedule. I had taken off of work for the appointment and …More

I made an appointment online and confirmed it via phone. When I showed up for my appt one month later I was told they were not accepting new sets. No apologies, no attempt to reschedule. I had taken off of work for the appointment and wanted them for an event that weekend. Still no attempt to resolve their mistake. Very disappointed.