The Spa at West End

Critical: Communication, Professionalism, QualityWARNING DO NOT GO HERE!!!!!!Wow, if I could give 0 stars I would. I bought the seventh Heaven day spa package for my wife on her birthday and was told it would be amazing she’d love it and everything would be great. My wife called an hour later because she was left in the room with no direction just sitting there waiting for her $140.00 massage, which I’m told the $60.00 massage my wife got last week was better than this one.after she was given 30 minute to eat her $17.00 salad which was the same size as the salad you can get at the airport for less money. She continued to wait and called me and at this point I’m furious and called the manager who told me they’d make it right. They finished her off with a facial which was $160.00. I paid just under $500.00 for the package (including tip) and received a refund for the service that was not provided for $39.00. To top it off the lady that wrote me the check was a complete jerk. She had an attitude from the start, there was no talking to her, and lied to my face about how my wife was treated. Horrible experience. Never go here you will regret it !!!!!WARNING DO NOT GO HERE!!!!!!Wow, if I could give 0 stars I would. I bought the seventh Heaven day spa …More

WARNING DO NOT GO HERE!!!!!!

Positive: Communication, Professionalism, QualityMy daughter Tiara and husband treated me this weekend to Greenville. We came here get facials and massages. I’ve never had a massage like this, never. The facial is out of this world. They are very professional and very cheerful and love what they do. I will be back again. I am going to tell everyone come here. Laura Anderson is gifted and very talented. She knows how much pressure without you opening your mouth. My facial person was out of this world. I was very cont with them both. Love this place. I didn’t want to leave Greenville today.My daughter Tiara and husband treated me this weekend to Greenville. We came here get facials and massages. I’ve never had a massage like this, never. The facial is out of this world. They are very professional and very cheerful and love …More

My daughter Tiara and husband treated me this weekend to Greenville. We came here get facials and massages. I’ve never had a massage like this, never. The facial is out of this world. They are very professional and very cheerful and love what they do. I will be back again. I am going to tell everyone come here. Laura Anderson is gifted and very talented. She knows how much pressure without you opening your mouth. My facial person was out of this world. I was very cont with them both. Love this place. I didn’t want to leave Greenville today.

Positive: Communication, Professionalism, QualityROCIBEL IS THE BEST! I have received the vinchy shower with her, she made sure that I was comfortable, especially the first time because I was nervous! her deep tissue massage, is absolutely amazing as well! Love love

ROCIBEL IS THE BEST! I have received the vinchy shower with her, she made sure that I was comfortable, especially the first time because I was nervous! her deep tissue massage, is absolutely amazing as well! Love love

Positive: Communication, Professionalism, QualityCamilo gave a wonderful deep tissue massage! He focused on my problem areas that I mentioned and was very professional during the massage. He even explained where my tension was stemming from which I really appreciated since I could connect it back to a car wreck injury.In addition to the relaxing massage, The Spa at West End worked my team into their schedule last minute. We were on a work trip and decided to take a trip to the spa on a whim, and they went the extra mile to host us. We would 10/10 recommend this spa!Camilo gave a wonderful deep tissue massage! He focused on my problem areas that I mentioned and was very professional during the massage. He even explained where my tension was stemming from which I really appreciated since I could connect …More

Camilo gave a wonderful deep tissue massage! He focused on my problem areas that I mentioned and was very professional during the massage. He even explained where my tension was stemming from which I really appreciated since I could connect it back to a car wreck injury.