Awarded as Philadelphia’s first-and-only Forbes Travel Guide Five-Star Spa, the Spa at Four Seasons Hotel Philadelphia provides the ultimate escape for your wellness retreat. With over 700 lbs. of healing crystals encased into the structure of the walls, we welcome you to embrace the sense of calm and relaxation that surrounds you from the moment you disembark the elevators on our 57th floor.
Located In: Comcast Technology Center
Appointments: spatime.com
Hours
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–9 PM |
| Saturday | 9 AM–9 PM |
| Sunday | 9 AM–9 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
Address and Contact Information
Address: 1 N 19th St, Philadelphia, PA 19103
Phone: (215) 419-5000
Website: https://www.fourseasons.com/philadelphia/spa/?seo=google_local_phl2_amer
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Reviews
Viraj Ganesan
I had a wonderful experience here a few weeks back on a Saturday night. The service, views and overall ambience was incredibly relaxing. It was my first spa visit in America and I was a bit nervous. My massage therapist, Katie Hauck, ensured everything was exactly the way I had mentioned. She was friendly and courteous, and was able to judge exactly what I needed to make my experience even better. I could sense she has been doing this for a long time. Katie, along with the rest of the crew, made me feel like staying there forever!
… moreJohnathan Novak
Go for the atmosphere and view, not the massage services. They did a great job on the atmosphere, attitudes of staff and the concept. It’s very clean and the views are amazing.
… moreThu-Nga Ortega, DDS, MAGD
They really pay close attention to detail with everything here. They have fresh flowers everywhere! They have orchids everywhere and cookies at the reception desk. I love the curved walls in the hallway and the doorbell for each room. Inside the room there is also a curved walls separating the bathroom from the dressing and closet area from the bedroom area. All well planned out. The shower pressure are super strong and really nice. Customer service is top notch here. The beds are comfortable. They provide you with a tablet to order anything you would want from body pillow, feather pillow, foam pillow and orthopedic pillows. You can request housekeeping to in room dinning, etc. Wow! There is turn down service and almost always a housekeeping person outside in the hallways. The infinity pool is heated with comfortable water temp and clean. Swimming pool’ s bathroom and changing areas are top notch clean! Restaurant, JG Sky High is superb. Ginger margarita is the best at JG Sky High. The favor is incredible rimmed with ginger salt. The only suggestion is that they use a higher quality toilet paper for their guest rooms and public bathrooms. Considering how plush things are here, one should expect toilet papers to be of better quality. This is our first stay at a Four Seasons and probably the beginning many more!
… moreKatelynne Dougherty
So sad that I am even writing this but I am still so upset at the way the assistant manager treated us. We came for a nice relaxing spa day and everything was amazing up until the last 10 minutes. We all booked massages and our massages were spaced out pretty far apart but because they told us we were aloud to “enjoy” the amenities we thought no problem. Completely wrong my mother was told she wasn’t aloud to wait in the relaxation room… okay no biggy we understand other people need the space. My sister and I actually thought she was over reacting at first. When we were in the locker room area I felt like we were taking up to much space waiting so we got dressed and decided to wait by the pool we were told we were aloud to sit there earlier. Then suddenly this women yelled you can’t have glass in here! And you’re not aloud to sit here blah blah just reciting what she had in her hand book I assume. My aunt literally just got out of her massage still in her robe waiting for her champagne with nowhere to go. Couldn’t go relax in the relaxation room it was to busy. She felt so uncomfortable she just got dressed as soon as she could. I asked to speak to the manager and of course it was the same women who told us to leave and she just kept deflecting what she said and did onto other staff members when in fact it wasn’t their fault in the least bit. It was the way she spoke to us. It was embarrassing and made us feel stupid. We had such a great day leading up to that I can’t believe I’m even still thinking about it right now. Four seasons motto is literally about hospitality. If we were told the rules prior we would have followed them. She really tried so hard to blame anyone but herself! No one should be taking the blame but her. But she was looking into who did this and who did that… they gave us 30% off but I still feel violated it wasn’t about the price at all… it was her attitude… the way she just stared and didn’t blink. I don’t know what else to say but then to just do better management stop blaming your staff! They are angels and they made us feel so welcomed so thank you to them.
… moreCin Tee
I celebrated my birthday with a couples’ spa day at the Four Seasons with a massage and facial for me and my husband, so it was a 5 hour experience for us. As expected, the service and atmosphere was phenomenal. Beautiful views of the city skyline if you go on a day with clear skies. We went on a rainy day so it was pretty much a window of white when we first arrived but luckily it cleared up later on so we were able to see the city for miles and miles with a view from the 57th floor. The lounge and changing rooms were clean and well stocked with anything you might need.
… moreShon_Meraki
Awesome experience. Very relaxing, the staff was very professional. Only thing is Ive had better massages at other places and paid $300 less, I would definitely return again if the tab was on someone else lol
… moreJay Jay
The spa itself is stunning and immaculate. The problem lies with the actual caliber of the services. Due to increased time at a desk (working remotely) I decided to treat myself to a massage. I felt like my shoulders and back could use a little extra TLC but I did not have any notable issues prior to my massage. Later in the day after the massage I felt a bit of pain in my back but I felt like it might be a situation where it’s worse before it feels better. The following morning I woke up with excruciating pain in my back from the Swedish massage I received. Today is two days later and I am still in pain so much so that it is difficult for me to sleep. Unfortunately, not everyone in this profession knows what they’re doing. My masseuse was very kind and I imagine hired because she is pretty but these qualities do not make you the best candidate to provide 5 star massages. Extremely disappointed after spending so much! Truthfully, I would not recommend it.
… morePaul Basciano
Off-putting attitude from the service worker answering the phones on the weekends. What a joke, when there are other spas of the same caliber in the area with friendly staff willing to help patrons. I’ve been to other Four Seasons properties—the staff here should take notes from them.
… moreClémence Prigent
The view is really nice.
… moreJ. Stockton
AMAZING!!! Went for my birthday and had a “birthday celebration massage”. I chose the LED light as an enhancement. The infused oils were perfect. The views from the 57th floor really put finishing touches on my massage. Book a treatment longer than 60 minutes. Would highly recommend!
… more