The ShoppE

  4.0 – 62 reviews   • Barber shop

Social Profile:

The ShoppE 28054

Located In: Eastridge Mall

Hours

Tuesday10 AM–7 PM
Wednesday10 AM–7 PM
Thursday10 AM–7 PM
Friday10 AM–6 PM
Saturday10 AM–8 PM
Sunday12–6 PM
Monday10 AM–7 PM

Address and Contact Information

Address: 246 N New Hope Rd, Gastonia, NC 28054

Phone: (704) 904-0296

Website: http://the-shoppe-gastonia.keeq.io/

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Reviews

Danielle Sims
Critical: ProfessionalismVery unprofessional, no customer service skills at all with potential new customers. Waited a hour nobody never acknowledged me I was the second person waiting to get my sons hair cut the woman took a whole hour just to cut the little boys hair before me. What took the cake is she took someone after that and left me waiting never not one word I just left! With customer service like that I’ll go elsewhere times are too hard and from day to day businesses are closing u should be more mindful of how u treat people.Very unprofessional, no customer service skills at all with potential new customers. Waited a hour nobody never acknowledged me I was the second person waiting to get my sons hair cut the woman took a whole hour just to cut the little boys …More
Very unprofessional, no customer service skills at all with potential new customers. Waited a hour nobody never acknowledged me I was the second person waiting to get my sons hair cut the woman took a whole hour just to cut the little boys hair before me. What took the cake is she took someone after that and left me waiting never not one word I just left! With customer service like that I’ll go elsewhere times are too hard and from day to day businesses are closing u should be more mindful of how u treat people.
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Randall
Good service, clean cut ✂️, Erica Best Barber in there Haircut, Beard trim
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Jessica Phillips
I brought my 14 year old to The Shoppe. We have tried many places but this has been his favorite. She did a wonderful job on hearing what we wanted. I also liked the atmosphere as well. Haircut
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Paul King
Erica does my haircut and style. She is AWESOME! Staff is very welcoming and I enjoy my visits. I highly recommend Haircut, Scissor cut, Hair shape up
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Maurice Davis
Critical: ProfessionalismWent inside wasn’t greeted by either barber, I figured they would atleast acknowledge me, once customers got of chairs to atleast ask was I waiting on someone. No one said anything to me, people came in from outside, who weren’t even waiting and jumped right in chairs as others got out of them…then to top it off, in comes another barber as he sets up, I’m thinking he would ask who is next or anything, he gets in the mirror, fixing his face putting on vaseline and everything and he just stays in the mirror fixing himself up…..very unprofessional place, I’m sure they only worry about their regulars or appointments, but you can atleast ask or acknowledge a walk-in…I wouldn’t recommend them to anyoneWent inside wasn’t greeted by either barber, I figured they would atleast acknowledge me, once customers got of chairs to atleast ask was I waiting on someone. No one said anything to me, people came in from outside, who weren’t even …More
Went inside wasn’t greeted by either barber, I figured they would atleast acknowledge me, once customers got of chairs to atleast ask was I waiting on someone. No one said anything to me, people came in from outside, who weren’t even waiting and jumped right in chairs as others got out of them…then to top it off, in comes another barber as he sets up, I’m thinking he would ask who is next or anything, he gets in the mirror, fixing his face putting on vaseline and everything and he just stays in the mirror fixing himself up…..very unprofessional place, I’m sure they only worry about their regulars or appointments, but you can atleast ask or acknowledge a walk-in…I wouldn’t recommend them to anyone
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Tate
Upon arriving I was greeted by one of the barbers. I had asked him if they were taking “walk ins” today and what that estimated wait time would be. I was told ~30-40 minutes. So I decided to wait. Eventually 3 out of the 4 barbers present had finished their customers & left completely. Not one of them said a word or so much as looked my direction while I waited. After nearly 2 & 1/2 hours of watching other customers walk in, get their haircut and leave ahead of me my patience grew thin. I understand I did not have an appointment but I feel like at least 1 of the employees should have had the decency to just say today was not a good day to be a walk in. Needless to say…I won’t be back nor will I refer anyone else.
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F S German
This actually a Great hat store now!! The owner is really cool.. We loved the personal service he represents. Any kind of hat you name it, he has it.. Check it out. ..Must take a photo with hat on once purchased This shop is located in the mall 2nd floor
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David J Kanwisher
No sense of urgency and unclear communication with waiting customers. After walking the mall a couple times to wait for staff to return we decided to just wait another hour in the barber shop. What I thought would be a 30 minute experience of getting foster sons hair cut ended up taking most of the afternoon. We will have to set an appointment or just try another place next time.
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Lathel Mountain
Critical: Professionalism, PunctualityTerrible ran business from the owner down nobody is on time they don’t have any kind of scheduling or appointment system they expect you to txt them on their personal phones and hope they remember that you have an appointment cut times are long and mostly due to the fact they would rather talk then cut and it’s obviously their best barbers have left I wouldn’t recommend going and I will not be backService: HaircutTerrible ran business from the owner down nobody is on time they don’t have any kind of scheduling or appointment system they expect you to txt them on their personal phones and hope they remember that you have an appointment cut times are …More
Terrible ran business from the owner down nobody is on time they don’t have any kind of scheduling or appointment system they expect you to txt them on their personal phones and hope they remember that you have an appointment cut times are long and mostly due to the fact they would rather talk then cut and it’s obviously their best barbers have left I wouldn’t recommend going and I will not be back
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Steven N
Stopped in today for the first time, and I will be returning for all the rest of my haircuts. I got John I believe his name was and he gave me a great cut!! Got me looking and feeling good I will be back and I deff recommend
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