The Salon

Critical: Professionalism, PunctualityFirst: In Winter of 2021 I went in for a highlight or something for my hair. The stylist kept telling me that she couldn’t do that, but she just wasn’t confident in HER abilities. They then had multiple stylists working on me and I left their salon in 35 degree weather with sopping wet hair, and I hated the finished product anyways. I called and spoke to the manager who fixed it for free.Last night (10/4/21) I went in for a scheduled manicure appointment. I got there at 5:50 for a 6:00 appointment. The girl at the counter told me I was free to sit down or walk around or etc and they’d be with me soon. I took a seat, and then was left to sit there for 45 minutes with NO communication. No nothing. At 6:35 I got up and was deciding to leave when the manicurist came up finally and claimed to not know I was there, but then said she thought I was shopping. Soooo you did know I was there. Nice coverup attempt. The other girl told her “no, I told you she was 10 minutes early to a 6:00 appointment”. They offered to still take me but I told them no and walked out. I found their lack of etiquette extremely unprofessional. And this is NOT about being short staffed, this is the manicurist chatting it up with other people while I sit waiting for MY appointment. I will NEVER call them for salon services again.First: In Winter of 2021 I went in for a highlight or something for my hair. The stylist kept telling me that she couldn’t do that, but she just wasn’t confident in HER abilities. They then had multiple stylists working on me and I left …More

First: In Winter of 2021 I went in for a highlight or something for my hair. The stylist kept telling me that she couldn’t do that, but she just wasn’t confident in HER abilities. They then had multiple stylists working on me and I left their salon in 35 degree weather with sopping wet hair, and I hated the finished product anyways. I called and spoke to the manager who fixed it for free.