The Pink Door Nail Salon and Boutique

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI am obsessed with this place. Courtney is seriously talented and is always up for any design I bring in. Really cute salon and friendly ladies. I will never go anywhere else !! It is definitely a hidden gem for the area.Services: Gel manicures, Manicure

I am obsessed with this place. Courtney is seriously talented and is always up for any design I bring in. Really cute salon and friendly ladies. I will never go anywhere else !! It is definitely a hidden gem for the area. Gel manicures, Manicure

Critical: Professionalism, Punctuality”I’m running a little late my client had a language barrier”Caytie accidentally sent this text to me instead of her next client. We are from India and we have been speaking English since long before she was born.We were not told at the time of the appointment that the salon is closed and we have to go an antique store to get their services. I figured that out after we reached the salon’s original location. Even after arriving at the new location, Caytie was not there. We waited for her for a few minutes before she arrived and opened the store.Caytie was running late, my mother’s manicure did not begin till almost 15 minutes after her scheduled time.Considering that she was the one who arrived late and started working on my mother late, it is very interesting that we were being blamed for her tardiness. We talked to her the entire time and just chit chatted about general stuff. It is worth noting that she used this as her excuse. It is no coincidence that we are brown, we are Indians, and we are being blamed for nothing.In a rush to get to her next client, for my mother’s pedicure, all she did was file the nails and put on nail polish. We could have done that at home. Why would we pay them for that? Our total appointment time was for one hour & 15 minutes. We were out of there in one hour. So please, accept the fact that you were running late and don’t blame your clients.Even though she realised her error, she never apologised to us. I paid her for the service, left her a good tip and exited the shop.The salon has disconnected their phone number, their salon is closed, and there is no information on their website about the temporary relocation.This salon may have come highly recommended, but I’ll gladly take my business elsewhere. Show some respect, be honourable, be professional, have integrity, and accept responsibility.Services: Pedicure, Manicure”I’m running a little late my client had a language barrier”Caytie accidentally sent this text to me instead of her next client. We are from India and we have been speaking English since long before she was born. …More

“I’m running a little late my client had a language barrier”