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The next chapter for The Spa at Norwich Inn brand began in the spring of 2021 adding a new location within Graduate Providence. Graduate Providence Hotel is bursting with old-school charm and elegance, at once reflecting a refreshing collegiate style all while featuring the spirit and humor from both Rhode Island locals and alumni. The Norwich Spa & Graduate work seamlessly together as they are connected through hospitality, the gathering of friends, and the pampering of guests. Here you’ll find pampering treatments developed and refined by leading professionals in skin care, body care, make-up and the art of massage, all within 10 treatment rooms, a hair salon, manicure & pedicure stations, sauna, relaxation rooms, bridal lounge and more.
Located In: Graduate Providence
Appointments: spatime.com
Hours
| Thursday | 10 AM–7 PM |
| Friday | 10 AM–7 PM |
| Saturday | 10 AM–7 PM |
| Sunday | 10 AM–6 PM |
| Monday | Closed |
| Tuesday | 10 AM–7 PM |
| Wednesday | 10 AM–7 PM |
Services
… View moreAddress and Contact Information
Address: 11 Dorrance St, Providence, RI 02903
Phone: (401) 455-3100
Website: https://nspaatgraduate.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
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Reviews
cat “catwoman” woman
My friend and I were greeted by our first names and I was immediately impressed. However, the experience was nothing like the Norwich Spa in Norwich CT. I did not see the sauna or pool area. My friend and I were there for a 100 minute treatment. The womens changing room doesn’t have any extra hooks or a bench so there is no place to hang or put your robe while you’re hanging your coat, etc. The lighting is terrible. You have to actually touch the faucet to turn it on. There were only a few paper towels to dry your hands. The carpet definitely needed vacuuming. I froze in my treatment. Nothing was warm. Not the air temp. Not the table. Not the blankets. Not the creams. The shower head was broken. My technician kept apologizing but I think she did the best she could with what she had. My friend had the same treatment. When we compared notes her treatment sounded much more relaxing. I can say I do not have any more discomfort in my neck but that’s about it. Will I go back? Probably not. I’d much rather go to their hub in Norwich CT.
… moreTori Lepage
My husband and I celebrated our 26th anniversary here at the Norwich Spa at Graduate. Melanie greeted us right away and gave a tour of this luxurious spa. She was very personable and professional. There is a very calm and relaxing atmosphere that puts you right at ease. We sat in the infrared sauna before our service. We were completely relaxed for our couples massage with two talented massage therapists, who listened to our requests and suggested a few amazing add-ons. It was a wonderful experience. 5 stars for sure.
… moreLori schlais
Wonderful experience. The spa is lovely and everything is perfectly designed to create serenity. The massage was the best I have ever had. Carise was professional and there isn’t a thing that could have been improved.I am so glad I decided on an impulse to stop in. Thank you.
… moreМихаил Чертушкин
Try to avoid at all costs, very bad experience. Light was not working in the elevator, shower was not working properly, dirty towels. The procedure was so weak, that I did not even understand why they charge 200+.
… moreMonica ChristinaSanford
Positive: Communication, Professionalism, QualityCannot recommend this boutique spa enough after a very pleasant experience right from booking through my departure!Upon learning they’ve only been opened since April, I feel compelled to elaborate on my entire experience knowing the service industries have faced various uncontrollable challenges & difficult times with the current pandemic and where they likely are not granted as much grace nor patience from clients as they deserve.When booking my services over the phone, the staff member was thorough explaining each service with reasonable pricing, spa day expectations, & the arrival time necessary to ensure me a best possible experience. Upon arrival, I received a warm greeting; but given only 1 spa attendant at the time, I and a few others did have to wait a bit longer than anticipated. Instead of flustering, she called upon the Spa Director who quickly stepped in and couldn’t have been more professional to eloquently diffuse those frustrated and personally took each through the spa tour to services. The facial room & pedicure area were extremely clean, calming with quality staff. Services were wonderful! Prior to my departure, the Spa Director made a point to inquire of my stay, even giving me her business card should I have any follow-up questions or concerns. Top-notch!Only reason for 4 stars instead of 5 is even the best of establishments has room for growth and to be kept honest to strive for more for all clients which I’m certain this Spa Director & her dedicated staff will diligently pursue. Again, I highly recommend Norwich Spa at The Graduate and look forward to returning!!Cannot recommend this boutique spa enough after a very pleasant experience right from booking through my departure!Upon learning they’ve only been opened since April, I feel compelled to …More
Cannot recommend this boutique spa enough after a very pleasant experience right from booking through my departure!
Rhonda Labenski
This beautiful two-story spa is my new oasis in Providence!! The menu of services is extensive, there are multiple relaxation rooms and there is an infrared sauna that you can book privately. I am hooked!
… moreCC
Booked two services, one for me & one for my mother’s birthday. Treatments were alright. Check-in was a bit neglectful. During the check-in tour, my party had to wait for reception to run back down to check someone out. When reception returned, we were rushed after waiting on them to return.
… moreEmily McDonnell
I came here for my first pedicure & spa treatment on a mini vacay to RI. I wanted to find somewhere that was a comfortable yet classy atmosphere and this was it! I was worried I was going to be out of place with it being in a nice hotel, but Horacy made me feel very welcomed, she was easy going, super friendly and gave me exactly what my feet needed.
… moresalvation burnette
the infrared sauna is super nice, clean, and private. Only $10 for one 15 min session and $5 extra to bring someone with you. It was a great way to relax and enjoy the spa without having to spend a million dollars.
… moreSandra Joyner
Critical: CommunicationDisappointed. I made a reservation for a 50 minute massage via phone. During the phone call I was not asked to arrive 15 minutes prior to service. I arrived at the spa for my 2 pm appointment. After check in and tracking down a robe to wear for my appointment, it was 215 pm. I was informed by my massage therapist that since I had arrived late, my 50 minute massage was cut short. It was less than 35 minutes. When checking out, I asked the receptionist about the shorten time for my massage and not being told I needed to arrived 15 mins prior to my appointment. My concern was dismissed. Definitely not worth the piece you pay.Disappointed. I made a reservation for a 50 minute massage via phone. During the phone call I was not asked to arrive 15 minutes prior to service. I arrived at the spa for my 2 pm appointment. After check in and tracking down a robe to …More
Disappointed. I made a reservation for a 50 minute massage via phone. During the phone call I was not asked to arrive 15 minutes prior to service. I arrived at the spa for my 2 pm appointment. After check in and tracking down a robe to wear for my appointment, it was 215 pm. I was informed by my massage therapist that since I had arrived late, my 50 minute massage was cut short. It was less than 35 minutes. When checking out, I asked the receptionist about the shorten time for my massage and not being told I needed to arrived 15 mins prior to my appointment. My concern was dismissed. Definitely not worth the piece you pay.