Hours
Friday | 10 AM–7 PM |
Saturday | 10 AM–7 PM |
Sunday | 10 AM–5 PM |
Monday | 10 AM–7 PM |
Tuesday | 10 AM–7 PM |
Wednesday | 10 AM–7 PM |
Thursday | 10 AM–7 PM |
Services
… View moreAddress and Contact Information
Address: 4431 Balfour Rd, Brentwood, CA 94513
Phone: (925) 513-5672
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Reviews
Norma Ontiveros
I visited this Nail Salon on June 30th. Requested dip nails on natural nail. The Nail Tech that was assisting me assumed I was doing acrylics and had to politely remind him. He seemed bothered but immediately followed up soon after I reminded him. I requested 4th of July designs on my nails and turned out pretty okay. Well two days later my nails began to chip off. Not one, but multiple. Was completely frustrated because not only did I paid $65.00 I was out of town. I had a total of 5 nails that had chipped off that needing fixing. A week later went back to the salon to speak to the owner about my concern. Initially he was reluctant to take care of me as he felt it was longer than a week had passed even though it was not the case. He eventually had another technician fix the broken nails. I was completely thankful and thanked the owner as I was walking out. He did not bother to acknowledge me or simply have a concern about the issues I was bringing up. Well the next day a nail chipped and it so happened to be one of the ones they had fixed. Utterly frustrating! Could not believe it. I will say this…the staff is friendly but it’s either the quality of the dip powder they are sourcing from their supplier or they need to go back and be retrained how to use dip powder. As for me I will not return. If I simply would have received a genuine apology I probably would be more considerate. But in this case I believe the owner was not genuine and seemed extremely frustrated and rightfully so. Be frustrated because this affects your business. Please be more understanding and seek to understand. If you have a training issue with your staff or poor product that is not witholding be apologetic but don’t make your customers feel there is a hidden motive for personal gain. In my case simply wanted the problem solved.
… moreNailah Asali
I have finally found a great and CONSISTENT nail salon in the area.Their color pallette is wide ranging.My mani hand massage had me falling asleep!
… moreAmelia Loyd
Positive: Cleanliness, Professionalism, Punctuality, QualityAlex was very friendly, sociable and caring. She worked around my work schedule time and got my nails looking better than ever. The actual Salon is clean, quiet and overall a great atmosphere. I was greeted in a very friendly manner. These ladies know how to provide amazing service and the quality of the product is amazing. I walked in excited to get my nails fixed and walked out knowing I will take my business back to them. I give them a 5 star rating and look forward to my next appointment.Services: Dip powder, Nail art, Acrylic nails, Manicure, Pedicure, Gel manicuresAlex was very friendly, sociable and caring. She worked around my work schedule time and got my nails looking better than ever. The actual Salon is clean, quiet and overall a great atmosphere. I was greeted in a very friendly manner. These …More
Alex was very friendly, sociable and caring. She worked around my work schedule time and got my nails looking better than ever. The actual Salon is clean, quiet and overall a great atmosphere. I was greeted in a very friendly manner. These ladies know how to provide amazing service and the quality of the product is amazing. I walked in excited to get my nails fixed and walked out knowing I will take my business back to them. I give them a 5 star rating and look forward to my next appointment.
Amanda Duke
I absolutely love this place. Kim is always so kind and does excellent work. Highly recommend this place. Clean and comfortable with such a good atmosphere. Nail art, Acrylic nails, Manicure, Pedicure, French manicures, Nail painting, Nail repair
… moreOlga Petray
This is my first time here, and I got my nails done. Great job, go see Kai! Manicure
… moremersayis shedd
Critical: Professionalism, Quality, ValueLast week I had two problems with this business. On Wednesday I came in to get a pedicure and full set, my toe nail was cracked so I asked her if she could put acrylic on it she looked like she didn’t know how to do it, didn’t file the acrylic so when she painted it there was a big bump and then my natural toe nail. There was not enough time to do the full set so I had asked if they had time the next day so I could come in I specifically asked if he had time at 3:30 and he said 3:30 is perfect. The next day I walk in at 3:20 and he had just started on another girls full set. The sad part is when I walked in no one asked me what I needed they all just glanced at me. And the girl sitting next to me said she booked for the same guy at 3:30 also so he lied to both of us saying he had time.Last week I had two problems with this business. On Wednesday I came in to get a pedicure and full set, my toe nail was cracked so I asked her if she could put acrylic on it she looked like she didn’t know how to do it, didn’t file the …More
Last week I had two problems with this business. On Wednesday I came in to get a pedicure and full set, my toe nail was cracked so I asked her if she could put acrylic on it she looked like she didn’t know how to do it, didn’t file the acrylic so when she painted it there was a big bump and then my natural toe nail. There was not enough time to do the full set so I had asked if they had time the next day so I could come in I specifically asked if he had time at 3:30 and he said 3:30 is perfect. The next day I walk in at 3:20 and he had just started on another girls full set. The sad part is when I walked in no one asked me what I needed they all just glanced at me. And the girl sitting next to me said she booked for the same guy at 3:30 also so he lied to both of us saying he had time.
Carolyn Valenzuela
If I could I’d give them zero stars. I went 1 time to treat myself and my mom to some pedicures and they treated my mom terribly. Worst attitude and a lousy job. We were the last clients of the day. We called ahead of time to make the last appointment because that was the only time we go in and they said it was fine. We are nice people. I used to be a waitress for years so I know about how to treat customers even if they are the last ones and your tired it still doesn’t give you the right to not care and have a horrible attitude. They ruined my mom and I’s mother daughter time. I don’t recommend to anyone.
… moreGraciela Llantoy
Critical: Quality, ValueI went to get a dip manicure in my own nail. First i scheduled an apt with a guy but then a girl did it. She left one nail with an old color because she said she ddnt want to break it although she already had vent my nail, she has no patience she wanted the color to get off rightaway and she did not let my nails dip in nail polish remover. After she was done she put my nails under uv light which makes the dip powder not dry at all but she did not know that. The next day all my nails cracked. I paid 45$ for a super bad serviced, when i called to complain they said they can fix it but i have to pay again. Horrible service! Do not go here ever they are a waste of money.Service: ManicureI went to get a dip manicure in my own nail. First i scheduled an apt with a guy but then a girl did it. She left one nail with an old color because she said she ddnt want to break it although she already had vent my nail, she has no …More
I went to get a dip manicure in my own nail. First i scheduled an apt with a guy but then a girl did it. She left one nail with an old color because she said she ddnt want to break it although she already had vent my nail, she has no patience she wanted the color to get off rightaway and she did not let my nails dip in nail polish remover. After she was done she put my nails under uv light which makes the dip powder not dry at all but she did not know that. The next day all my nails cracked. I paid 45$ for a super bad serviced, when i called to complain they said they can fix it but i have to pay again. Horrible service! Do not go here ever they are a waste of money.
Sarah Sarmento
Positive: Cleanliness, Professionalism, Punctuality, Quality, Value$30 for normal polish on my toes! great service! i will be coming here every month now! and the ladies were so nice to me and my friend and it was our first time! and it was super fast!Service: Foot massages
$30 for normal polish on my toes! great service! i will be coming here every month now! and the ladies were so nice to me and my friend and it was our first time! and it was super fast! Foot massages
Angelika Rabaeyva
THIS WAS THE WORST FASTEST 20 MINUTE PEDICURE I HAVE EVER HAD!!! CUTICLES WERE NOT PUSHED UP, BARELY CUT, NAILS WERE NOT EVEN FILED STRAIGHT, AND NO MASSAGE, JUST RUBBED THE OIL ON MY LEGS. OLD POLISH AND TERRIBLE POLISHING JOB!!! FELT SUPER RUSHED SO SHE CAN GET TO ANOTHER CUSTOMER. AWFUL CUSTOMER SERVICE! SO VERY DISAPPOINTED!!! Pedicure
… more