Evelyn Lee
This was the first time I visited the Lash Empire Spa. They still require masks and have some available if you forget.
… moreKanne Yu
I came here for a lash extension. I talked to Kelly to book the appointment and she was friendly and accommodating when I had to make last minute changes to my appointment time because of scheduling issues on my end.
… moreheather burns
When it comes to companies and customer service, this isn’t the place that puts customer satisfaction and customer service as a priority. While certain stylists do a great job, others do not and for the cost the inconsistency is frustrating. Your stylist is fully booked and you have to schedule at 15 days instead of 14 days? Well that’s a 3 week fill and if I remember correctly 30$ more. Ask for a break because it’s only 1 day past 2 weeks and there are no appts left…too bad, it’s a 3 week fill. Today I cancelled my appointments, 1 hr and 20 minutes past the 24 hrs. I just finished a nearly 24 hr straight shift working in the ER and literally just got the chance to call in. Nope, charged 60$ for the appointment because I cancelled (hadn’t confirmed-but now I find out that doesn’t matter), wasn’t told this when I called and when I called back I was told I’m an hour too late. This company has 0 customer service skills, becomes argumentative when you had a bad fill experience, has no desire to put the customer first and makes it clear that they only care about the money and not you as a client. I’ve had many many years of customer service experiences and if there is any issue or complaint, they are defensive, argumentative and flat out not helpful.
… moreLilyana Aiwas
The best experience I’ve ever had! Clean, comfortable, professional and so friendly. I spoke to Kelly the owner of the place, amazing, friendly personality. She referred me to do my eyelash extensions to Angela Smith, I’ve been doing this for year and this was the best experience I’ve had from all the past ones! When she was done, I looked in the mirror, wow! I love them, you did amazing! That was my reaction. They looked so real and by the way I did them last week, still look great as I did them first day. Angela was so knowledgeable, caring, professional, sweet and friendly, I can sit and write forever how happy I was with the great job she did! I can not imagine myself going somewhere else at all. It was the most successful, relaxing and happy experience I had.
… moreNatalie Dean
Gina is the absolute sweetest person ever. She really listens to what you want and does amazing work. I will never go anywhere else again than the Lash Empire. I highly recommend booking your next appointment with Gina you will love the results and your time spent talking to her.
… moreJay M
I work in an industry where I am face to face with clients every day. I depend on Lash Empire’s Shanae to do my lash extensions! She is professional, mindful & very conscious of hygiene and safety. I recommend you try her out! I am a grateful to her because she made my lash experiences very easy & relaxing!
… moreK S
The Lash Empire is the only lash place I trust! I’ve been to so many lash places and have always been disappointed, however, at the Lash Empire they made my lashes look amazing!! Aera is such an incredible artist I couldn’t imagine going anywhere else but here. They also wax and do facials which I can’t wait to try next!
… moreSarah Tesconi
Angela is great! Actually, everyone there has been great. Professional and friendly and the salon is nice abs clean.
… moreSherisse Taylor
Loved my experience with Hayden!
… moreNegin Shapourian
Best lash lift I have ever had. Thank you!
… more