The Hair Lodge

Critical: ProfessionalismWent in for a eyebrow wax @ 11:00 and a wash, dry, trim & style @ 11:30. My appointments were with Amber and came in 3/5 min early, she hadn’t even turned on the wax yet so she went ahead and washed, trimmed and dryed my hair. Then she waxed my brows (which she didn’t do a very good job at cause she mist some hair and didnt try to go back and get). Everything she did felt very rushed. (What I expected to be an 1½ to 2 hour appointment lasted maybe 45 min.) Then she ushered me up front to pay, charged me for the hair style that she never did and when I asked her about it (and I even said “hey we can go back and style my hair”) she was like “No, thats ok. The extra can just be my tip.” … at that point I was just kinda fed up so I left.Also she was very quiet, didnt try to talk to me at all… which is fine I guess but every hair stylist I’ve ever gone to has always tried at least to talk a bit with me… IDK, that was not a $42 experience in my opinion… Would’ve been better spent getting a pedicure/massage and just plucking, washing and trimming my own hair at home. Won’t me going back.Services: Hairstyling, Haircut, Body waxingWent in for a eyebrow wax @ 11:00 and a wash, dry, trim & style @ 11:30. My appointments were with Amber and came in 3/5 min early, she hadn’t even turned on the wax yet so she went ahead and washed, trimmed and dryed my hair. Then she …More

Went in for a eyebrow wax @ 11:00 and a wash, dry, trim & style @ 11:30. My appointments were with Amber and came in 3/5 min early, she hadn’t even turned on the wax yet so she went ahead and washed, trimmed and dryed my hair. Then she waxed my brows (which she didn’t do a very good job at cause she mist some hair and didnt try to go back and get). Everything she did felt very rushed. (What I expected to be an 1½ to 2 hour appointment lasted maybe 45 min.) Then she ushered me up front to pay, charged me for the hair style that she never did and when I asked her about it (and I even said “hey we can go back and style my hair”) she was like “No, thats ok. The extra can just be my tip.” … at that point I was just kinda fed up so I left.

Positive: Cleanliness, Professionalism, Quality, ValueI have to commend Heather for the AMAZING work she did on me today. She permed my hair and it came out better than I imagined! She listened to what I wanted EXACTLY and had very professional mannerism that’s hard to come by. I will follow her wherever she goes from now on ❤Services: Perms, Haircut

I have to commend Heather for the AMAZING work she did on me today. She permed my hair and it came out better than I imagined! She listened to what I wanted EXACTLY and had very professional mannerism that’s hard to come by. I will follow her wherever she goes from now on ❤ Perms, Haircut