THE GARBO HAIR CARE

Critical: Professionalism, QualityI made a terrible mistake coming here. I booked a appointment with Hugo because I wanted my hair from dark brown to Auburn brown. He had his trainee do all the work and she was very aggressive in the way she handled hair, the whole process was so painful. I asked for a red/brown color that was more brown than red. After 4 hours, the color was a bright red. In the moment the color didn’t look so bad but once I got home I realized how terrible it was and was nothing close to the pictures I showed him. During the rinses somehow the collar of my shirt got drenched yet they still managed to leave clumps of color in my ears! Paid $180 plus tip for this garbage.I included the reference photo verses what I got, and the mess they left behind. Hugo finished blow drying my hair and I was so shocked he didn’t see this mess.I made a terrible mistake coming here. I booked a appointment with Hugo because I wanted my hair from dark brown to Auburn brown. He had his trainee do all the work and she was very aggressive in the way she handled hair, the whole process …More

I made a terrible mistake coming here. I booked a appointment with Hugo because I wanted my hair from dark brown to Auburn brown. He had his trainee do all the work and she was very aggressive in the way she handled hair, the whole process was so painful. I asked for a red/brown color that was more brown than red. After 4 hours, the color was a bright red. In the moment the color didn’t look so bad but once I got home I realized how terrible it was and was nothing close to the pictures I showed him. During the rinses somehow the collar of my shirt got drenched yet they still managed to leave clumps of color in my ears! Paid $180 plus tip for this garbage.

Positive: Cleanliness, Professionalism, Quality, ValueHugo and his sister are the best my hair color was right on point, highly recommend this salon

Hugo and his sister are the best my hair color was right on point, highly recommend this salon