The Clip Joynte Barber Shop

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueTook my son to see Freddy for his first haircut and it was an incredible experience. Freddy was so considerate helping my son feel comfortable in the shop by putting on cartoons, slowly interacting with him until comfortable, and being very personable and fun. The haircut itself was perfect; my son was instantly more handsome. Can’t wait to go back for another amazing haircut!Service: HaircutTook my son to see Freddy for his first haircut and it was an incredible experience. Freddy was so considerate helping my son feel comfortable in the shop by putting on cartoons, slowly interacting with him until comfortable, and being very …More

Took my son to see Freddy for his first haircut and it was an incredible experience. Freddy was so considerate helping my son feel comfortable in the shop by putting on cartoons, slowly interacting with him until comfortable, and being very personable and fun. The haircut itself was perfect; my son was instantly more handsome. Can’t wait to go back for another amazing haircut!

Positive: ProfessionalismI got a cut from Freddie and let me just tell you that you’ll go in thinking you know what you want, but Freddie knows what you need. His haircuts will fix your marriage, raise your credit score, and pay for itself. When I told him I was going to Vegas and he was kind enough to give me a drink voucher for my hotel. Everyone there is chill and Walnut Creek locals, great vibesService: HaircutI got a cut from Freddie and let me just tell you that you’ll go in thinking you know what you want, but Freddie knows what you need. His haircuts will fix your marriage, raise your credit score, and pay for itself. When I told him I was …More

I got a cut from Freddie and let me just tell you that you’ll go in thinking you know what you want, but Freddie knows what you need. His haircuts will fix your marriage, raise your credit score, and pay for itself. When I told him I was going to Vegas and he was kind enough to give me a drink voucher for my hotel. Everyone there is chill and Walnut Creek locals, great vibes

Critical: Professionalism, Punctuality, QualityFour strikes, you’re out.The first time I booked an appointment, my supposed barber shuffled me off to a different guy seconds after I walked into the shop. Not much harm, since the cut from New Guy (Sean) was good.The second time I booked directly with Sean, got a text confirmation the day before, and when I arrived for the appointment . . . Sean wasn’t there. And not due to an emergency or something legit–the other staff called him and found out that he simply forgot the appointment! Unprofessional and a waste of my time to say the least, but Sean eventually called me back and offered to comp my next cut a few days later. Again, the cut was okay.Third time, I went to book Sean by sending direct texts to his phone the way I was newly instructed. No answer. So I go to book online only to find out that Sean was gone, so now it’s time to get cut by “Freddy Fuel” aka Freddy Sanchez, the owner. The appointment gets locked in, but on the day of the cut, Freddy calls asking to come in earlier–something I explicitly said could NOT happen because I was coming after work. Also, by this time, health ordinances had gone from ‘mask’ to ‘no mask’ back to ‘mask’, so I came masked up. None of the staff wore masks, and when I mentioned why I had chosen to wear one, Freddy’s response was “yeah, well we’re not doing that unless we have to.” I pointed out that the mandate was going back into effect the next day and he said “well, even then we’re not gonna do it.” On top of that, he did my cut in a hurry and missed several spots.This all took place between January and last month (July). Now, at this point, I’m seriously considering a new shop. But I don’t wanna be That Guy because, after all, I’ve put up with this a few times, so I obviously know what I’m getting into, right? Besides, it’s been a challenge to find someone who does Black hair, blah blah blah.Well, this past Sun 8/22/21, I book an appointment with Freddy for Wed 8/25 at 12:30 pm. I’m gonna stop in during my lunch hour, no rush, no harm, no foul. On Monday and Tuesday, I get multiple emails and texts confirming the appointment. Wednesday morning, same thing. Now it’s heading toward 12 pm and I’m about ready to head to the shop. Everything’s all set, right?WRONG.At 11:38 am, I get a single text: “Clip joyntes closed today our apologies for the inconvenience” That’s it. No explanation, no follow-up. Less than an hour before the appointment.And, to add unprofessional insult to injury, at 6:20 pm, I get a missed call from the shop’s main line–which I’m convinced is Freddy’s personal cell. I say that because I then received a full 3-minute voicemail of garbled nonsense mixed with bits of cussing and conversation. My assumption is that Freddy or whomever accidentally butt- or pocket-called me.Whatever. That’s it, I’m DONE with this place. I need a thesaurus of words for ‘unprofessional’ to describe the service and staff. Flaking on appointments, careless disregard for health and safety protocols, and inconsistent communication with clients are waaaaay too much to pay on top of a $45 haircut.”I’d give the place zero stars if I could” is an understatement. So I’ll go with an expression that embodies the spirit of this place:”What kind of clip joint are you running here?”The answer is simple: A bad one.Service: HaircutFour strikes, you’re out.The first time I booked an appointment, my supposed barber shuffled me off to a …More

Four strikes, you’re out.