Textures Salon

Positive: Cleanliness, Professionalism, QualityWhere to begin…Textures Salon went above and beyond my expectations. I have personally struggled to find a hairdresser to cut and style my curls. It was always hard to find a POC in my town to not only know what they are doing but also be educated. She taught me a few lessons too..I received a red/violet dye that is literally to die for! I had a vision of red I wanted and she made the dream come true. Easy scheduling and communication between client/stylist was simple and professional. I felt like my needs were being met while being comfortable in the chair. Hands down the best experience to come while being in a midst of a pandemic; super clean, disinfecting in between tasks and wearing masks. Definitely will be hearing from me again.xoxoWhere to begin…Textures Salon went above and beyond my expectations. I have personally struggled to find a hairdresser to cut and style my curls. It was always hard to find a …More

Where to begin…

Critical: ProfessionalismThis stylist was probably one of the worst stylist I have ever had been to.She was very unprofessional, rude, not timely or organized, rough on my scalp, AND SHE ROBBED ME.Let me tell you why: I made an appt for a Silk Press and Trim.I walked into this establishment 10 minutes earlier then appt time with my hair not washed before, (was not listed as a requirement on the website).As soon as I walked in the Stylist immediately insulted and ridiculed my hair saying. No “hello” or a greeting.The Stylist then continued to look at my hair and asked me to sit in the chair for a wash.As they were washing my hair they continue to insult my hair and and pull on it.As they were drying my hair with a blow dryer and comb I could feel the stylist pulling on my hair so hard that my hair was breaking off, it was very uncomfortable. I didn’t realize why the stylist was being so rough until I realized they had another client sitting out waiting to be seen at the same time as me, in other words they were rushing ON MY HAIR.Once the stylist put my hair underneath the dryer to finish drying she let her next client come in to get started on her hair too. Once she went back to my hair, she continued to rip on my hair and scalp with a narrow tooth comb and blamed it on my split ends. I could see my hair breaking onto the floor and hearing it with every comb through. All while she is doing this she is talking to me about oddly specific controversial subjects about what is going on in the world and the younger generations, Who I learned very shortly that she does not approve of.This woman has a very entitled personality, has little to no empathy for others, and is just flat rude. She was very snobby with me and made me feel like such a burden with my hair.At the end of the service I found out that I would be paying over $50 more than I thought I would be paying because my hair was “difficult” and“A lot”.This woman did not even try to tell me in the beginning that the service would be more.If I could give this zero stars, I would. My time there was fast, but it was also wasted.They will never find my service there again,Thank you.This stylist was probably one of the worst stylist I have ever had been to.She was very unprofessional, rude, not timely or organized, rough on my scalp, AND SHE ROBBED ME. …More

This stylist was probably one of the worst stylist I have ever had been to.