Texture Salon & Boutique

Critical: QualityI have never left a salon more disappointed in my life. I came to this establishment for the first time and brought my mother as well for a simple layered trim and specifically described and well as showed pictures of what I wanted. My hair is very long and is pasted my hips. I specifically stated I do not want the ends touched just layers however the middle of my hair was cut leaving the sides much longer than the center causing a very unflattering shape and no ability to fix the cut i was given without cutting off more than 6inches more off of my hair. I left here in tears. My mother has absolutely no shape to her hair and we now have to visit an entirely new salon to salvage this situation. This is absolutely not what I was expecting especially after reading the reviews. If any stylist is unable to do mixed/curly hair in simple layers it should be stated before any cutting is done. My hair is absolutely ruined as a result of this visit which was intended to be for my birthdaytruly regret visiting this salon and I have never received a haircut like this in my entire life. Both myself ad well as my mother left extremely displeased with the service we received and came in much more confidently than we left.Service: HairstylingI have never left a salon more disappointed in my life. I came to this establishment for the first time and brought my mother as well for a simple layered trim and specifically described and well as showed pictures of what I wanted. My hair …More

I have never left a salon more disappointed in my life. I came to this establishment for the first time and brought my mother as well for a simple layered trim and specifically described and well as showed pictures of what I wanted. My hair is very long and is pasted my hips. I specifically stated I do not want the ends touched just layers however the middle of my hair was cut leaving the sides much longer than the center causing a very unflattering shape and no ability to fix the cut i was given without cutting off more than 6inches more off of my hair. I left here in tears. My mother has absolutely no shape to her hair and we now have to visit an entirely new salon to salvage this situation. This is absolutely not what I was expecting especially after reading the reviews. If any stylist is unable to do mixed/curly hair in simple layers it should be stated before any cutting is done. My hair is absolutely ruined as a result of this visit which was intended to be for my birthdaytruly regret visiting this salon and I have never received a haircut like this in my entire life. Both myself ad well as my mother left extremely displeased with the service we received and came in much more confidently than we left.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueShe took her time with doing my hair and I was there all day I told her exactly what I wanted and showed her a picture of the color I wanted and she told me no problem she’s done it before. Well she did not do anything I asked she bleached the bottom parts of my hair and never died my roots like I asked she left those my natural color then she put toner in the bleached parts but instead of the color I wanted in it she put purple so I ended up with purple hair I was also supposed to get styled and cut but since she took her time and kept stopping to talk and joke with other employees and they were close to closing and I had had pick up my kids I had to leave then after my hair dried and I saw it was purple they did not offer to fix if I wanted it a different color I had to pay her to fix what she messed up and they would not give me a refund. If you are getting your hair cut or styled I would recommend but I would not go to get your hair colored.Service: HairstylingShe took her time with doing my hair and I was there all day I told her exactly what I wanted and showed her a picture of the color I wanted and she told me no problem she’s done it before. Well she did not do anything I asked she bleached …More

She took her time with doing my hair and I was there all day I told her exactly what I wanted and showed her a picture of the color I wanted and she told me no problem she’s done it before. Well she did not do anything I asked she bleached the bottom parts of my hair and never died my roots like I asked she left those my natural color then she put toner in the bleached parts but instead of the color I wanted in it she put purple so I ended up with purple hair I was also supposed to get styled and cut but since she took her time and kept stopping to talk and joke with other employees and they were close to closing and I had had pick up my kids I had to leave then after my hair dried and I saw it was purple they did not offer to fix if I wanted it a different color I had to pay her to fix what she messed up and they would not give me a refund. If you are getting your hair cut or styled I would recommend but I would not go to get your hair colored.