Symmetry Salon & Spa

Positive: Cleanliness, Professionalism, Punctuality, QualityI asked for a specialist in short hair because I needed a repair basically and the front desk paired me with Amanda. She was amazing and understood right off the bat what I needed to fix. She listened and is very knowledgeable. I’m really happy with my hair now.Service: Haircut

I asked for a specialist in short hair because I needed a repair basically and the front desk paired me with Amanda. She was amazing and understood right off the bat what I needed to fix. She listened and is very knowledgeable. I’m really happy with my hair now. Haircut

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMy first visit at Symmetry.I saw Natalie, wow, she gave me one of the best cuts I’ve had in a long time.I can’t tell you how happy I am with end resultI showed her a picture of what I wanted and that is what I left with.I found my new go to Salon!!The receptionist was very nice and welcoming.The girl who shampoos was just as nice.Thank you Natalie!!Service: HairstylingMy first visit at Symmetry.I saw Natalie, wow, she gave me one of the best cuts I’ve had in a long time.I can’t tell you how happy I am with end result …More

My first visit at Symmetry.

Critical: QualityI went here to see Liz after being referred by more former hair stylist (who unfortunately moved out of state.) Liz was nice enough, though not super friendly (I had to keep the conversation going and she left me alone for the 30 minutes that my hair was sitting in color.) The color was ok though some of the dye got on my sweater and the cut was pretty good.I told her that since I have curly hair I would prefer to not have it blown out straight but to have it diffused curly so I could get a sense of the finished product. She said that was fine. Here’s where the major problems occurred. She TOWEL DRIED my hair and began raking her fingers through it until it was barely damp. I asked her if she was going to put any product in it before she diffused it and she said yes, disappeared, and came back a few minutes later with said product on her hands and started raking it through my mostly dry hair. She asked me what was wrong and I told her that with curly hair, you have to apply product to mostly wet hair and that applying it to mostly dry hair will end with a bad result (frizz, poor curls, etc.) She came back with a spray bottle and spritzed my hair and continued raking her hands through it. She then turned on a dryer with a “sock” on it – when I asked if she had a diffuser attachment she said she did but it didn’t fit the dryer, so she held that with her other hand and clearly had no idea how to use it. Hardly any air came out of the dryer and she eventually turned it off and told me that since my hair wasn’t curling so well (Ummm because of all of the aforementioned styling errors) she was going to use a curling iron ON MY DAMP HAIR. When I objected to this she asked me if I was sure and I confirmed. When she asked me how she could fix it I informed her that at this point there wasn’t much she could do. She then offered to REWASH my hair…my just colored, just shampooed hair. I explained that would just dry my hair out and told her it was ok because at this point, it had been almost 3 hours and I just wanted to go home and I didn’t have any confidence in her ability to fix her errors. She then tried to put it back on me and tell me next time to bring in a photo of my hair styled so she has reference…to which I responded that my hair was styled when she met me that same day so I didn’t see why I would need a photo. I payed and told the lady that I payed the issues and she had the same resolve; to rewash the hair….Needless to say, I will not be back. I left that salon in tears and with hair like a clown….Services: Hair coloring, Hairstyling, Curly hairI went here to see Liz after being referred by more former hair stylist (who unfortunately moved out of state.) Liz was nice enough, though not super friendly (I had to keep the conversation going and she left me alone for the 30 minutes …More

I went here to see Liz after being referred by more former hair stylist (who unfortunately moved out of state.) Liz was nice enough, though not super friendly (I had to keep the conversation going and she left me alone for the 30 minutes that my hair was sitting in color.) The color was ok though some of the dye got on my sweater and the cut was pretty good.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueNatalie was so amazing on my blowout. She made my hair stick straight and I couldn’t be more happier! She gave the sweetest most nicest customer service! Definitely coming back!Service: Hairstyling

Natalie was so amazing on my blowout. She made my hair stick straight and I couldn’t be more happier! She gave the sweetest most nicest customer service! Definitely coming back! Hairstyling