Sweet Jane A Salon

Critical: Professionalism, QualityUnfortunately I didn’t have a good experience here. In a rush looking for someone who could work with curly hair and left the salon with my hair in knots that was not able to be de tangled until I went home to shower and brush my hair myself. I have had my hair colored in the past and never had an experience like this. My hair was combed dry which led to my hair being in knots and then ripped into two pieces when she couldn’t get the knot out. I was literally crying because it hurt so bad so I should’ve left right at this point. In my experience the stylist is supposed to highlight a single curl etc, and the stylist weaved a comb in my hair and pulled two pieces of hair apart which led to my hair being in knots again and ripped, then put in foil tangled. After everything was said and done my hair was being washed and she couldn’t untangle my hair. Used 4 different conditioners my hair wouldn’t untangle. She ended up cutting knots out of my hair as a “haircut” and I started crying again because nothing was working and I have never dealt with this in my life. My wedding was in less than a week and this was what I had to deal with. Experiences like this is why I don’t see professionals because it seems people really have no clue how to deal with biracial kinky hair. Stylist didn’t bother asking owner of this company for help, and rather let me leave after paying for all the products she expended on trying to detangle my hair. Service: HaircutUnfortunately I didn’t have a good experience here. In a rush looking for someone who could work with curly hair and left the salon with my hair in knots that was not able to be de tangled until I went home to shower and brush my hair …More

Unfortunately I didn’t have a good experience here. In a rush looking for someone who could work with curly hair and left the salon with my hair in knots that was not able to be de tangled until I went home to shower and brush my hair myself. I have had my hair colored in the past and never had an experience like this. My hair was combed dry which led to my hair being in knots and then ripped into two pieces when she couldn’t get the knot out. I was literally crying because it hurt so bad so I should’ve left right at this point. In my experience the stylist is supposed to highlight a single curl etc, and the stylist weaved a comb in my hair and pulled two pieces of hair apart which led to my hair being in knots again and ripped, then put in foil tangled. After everything was said and done my hair was being washed and she couldn’t untangle my hair. Used 4 different conditioners my hair wouldn’t untangle. She ended up cutting knots out of my hair as a “haircut” and I started crying again because nothing was working and I have never dealt with this in my life. My wedding was in less than a week and this was what I had to deal with. Experiences like this is why I don’t see professionals because it seems people really have no clue how to deal with biracial kinky hair. Stylist didn’t bother asking owner of this company for help, and rather let me leave after paying for all the products she expended on trying to detangle my hair.