Supercuts

Critical: Professionalism, Punctuality, QualityI called and made an appointment over the phone for 3:30pm. I showed early at 3:10pm and checked in with the gentleman at the front desk. I was wearing my mask and there was two other customers waiting in the lobby waiting area. The man at the front desk proceeded to check me in the system and started to check my temperature then he asked me to please wait outside. I step outside and began to wait outside the store under the hot sun for 5mins and began to break a sweat because it was 95 degrees hot! I then sat in my car for another 30mins which was parked directly in front of the store and by then the time was 3:45pm and I was fed up and decided to leave. I didn’t even want a haircut anymore and I really wanted to write and share my review. I don’t understand why I wasn’t allowed to wait inside when there was clearly enough room while maintaining social distancing. I’m not sure why SuperCuts didn’t not honor the appointment time when I was early and present in advance. SuperCuts need to have better customer service and accommodations especially when they’re asking their customer to stand outside in the hot sun with no seating or shade provided. I’m all for safety and social distancing measures but this company is doing the bare minimum and does not care for their customers!I called and made an appointment over the phone for 3:30pm. I showed early at 3:10pm and checked in with the gentleman at the front desk. I was wearing my mask and there was two other customers waiting in the lobby waiting area. The man at …More

I called and made an appointment over the phone for 3:30pm. I showed early at 3:10pm and checked in with the gentleman at the front desk. I was wearing my mask and there was two other customers waiting in the lobby waiting area. The man at the front desk proceeded to check me in the system and started to check my temperature then he asked me to please wait outside. I step outside and began to wait outside the store under the hot sun for 5mins and began to break a sweat because it was 95 degrees hot! I then sat in my car for another 30mins which was parked directly in front of the store and by then the time was 3:45pm and I was fed up and decided to leave. I didn’t even want a haircut anymore and I really wanted to write and share my review. I don’t understand why I wasn’t allowed to wait inside when there was clearly enough room while maintaining social distancing. I’m not sure why SuperCuts didn’t not honor the appointment time when I was early and present in advance. SuperCuts need to have better customer service and accommodations especially when they’re asking their customer to stand outside in the hot sun with no seating or shade provided. I’m all for safety and social distancing measures but this company is doing the bare minimum and does not care for their customers!

Positive: Cleanliness, Professionalism, QualityJennifer is the best!! My son won’t let anyone else cut his hair. Same goes for me. You can bring in a picture and she can do it! But she will tweak it so it fit your face.Services: Hair coloring, Hairstyling

Jennifer is the best!! My son won’t let anyone else cut his hair. Same goes for me. You can bring in a picture and she can do it! But she will tweak it so it fit your face. Hair coloring, Hairstyling