Supercuts

Critical: ValueThere were two people doing hair cuts, one I assume was a professional, the other was a student and talked about the different things that they were learning and how much he enjoyed the classes. But when it came the services given to me, I was not pleased, not enough shampoo to wash my hair properly and they did not wash the back of my head enough where my hair is thickest to satisfy me. The conditioner was put on heavy and not rinsed off good enough. Now the hair cut, was not at all what I asked for. I requested that they give me feathering on the sides and cut across the middle of my ears so that just the bottoms were showing. Neither of these were done. No feathering and chunks taken out each side near my ears. I also asked for the back to be shortened to collar length. This was attempted but they said something about balancing and evening my hair, I ended up with the middle back being too high and the sides of the back cut at odd angles and I had to literally ask them to quit cutting. Then when it came to the bangs I wear on the left side of my face, not so lucky there either. They gave me straight bangs all the way across my forehead and they were uneven.My husband paid the price they asked and was unaware of the poor quality of my cut until I told him back in our car. His hair cut by the professional person seemed to have gone well.Services: Haircut, Bang trimThere were two people doing hair cuts, one I assume was a professional, the other was a student and talked about the different things that they were learning and how much he enjoyed the classes. But when it came the services given to me, I …More

There were two people doing hair cuts, one I assume was a professional, the other was a student and talked about the different things that they were learning and how much he enjoyed the classes. But when it came the services given to me, I was not pleased, not enough shampoo to wash my hair properly and they did not wash the back of my head enough where my hair is thickest to satisfy me. The conditioner was put on heavy and not rinsed off good enough. Now the hair cut, was not at all what I asked for. I requested that they give me feathering on the sides and cut across the middle of my ears so that just the bottoms were showing. Neither of these were done. No feathering and chunks taken out each side near my ears. I also asked for the back to be shortened to collar length. This was attempted but they said something about balancing and evening my hair, I ended up with the middle back being too high and the sides of the back cut at odd angles and I had to literally ask them to quit cutting. Then when it came to the bangs I wear on the left side of my face, not so lucky there either. They gave me straight bangs all the way across my forehead and they were uneven.

Critical: Professionalism, Quality, ValueThe lady who cut my sons hair was rude and rushed. At the time we were the only ones in there so Idk why she was in such a hurry. She hacked my kids hair and when I asked her to please fix it she huffed and just hacked it shorter. When a father and his two daughters came in she groaned and rolled her eyes. I was so upset. I will not be going there again. I knew better than to take my kid to a Supercuts. The barber was closed and he needed the hair out of his eyes so it was a in a pinch decision. Never did I think the service and quality was going to be THAT badService: HaircutThe lady who cut my sons hair was rude and rushed. At the time we were the only ones in there so Idk why she was in such a hurry. She hacked my kids hair and when I asked her to please fix it she huffed and just hacked it shorter. When a …More

The lady who cut my sons hair was rude and rushed. At the time we were the only ones in there so Idk why she was in such a hurry. She hacked my kids hair and when I asked her to please fix it she huffed and just hacked it shorter. When a father and his two daughters came in she groaned and rolled her eyes. I was so upset. I will not be going there again. I knew better than to take my kid to a Supercuts. The barber was closed and he needed the hair out of his eyes so it was a in a pinch decision. Never did I think the service and quality was going to be THAT bad