Superb Nails & More

Critical: PunctualityI have tried this place twice. I am new to the area and love their location and how spacious it is. However, I came first as a walk in with my friend for a couple pedicures and they immediately put us in a chair in water. They were so busy the water overfilled on my friend because the tech already was working on another person and forgot to come back and turn off the water. We sat in those chairs with cold water for over 30 minutes to the point where I just started to get out of my chair. The manager ran over ASAP and said just one more minute as I was telling her politely I am happy to make an appointment to come back if they are too busy (which they were) at the time. Then a few minutes later a couple nail techs came over to do our pedicure. The service was good but I did not like how they sit you in chairs like sitting ducks and you have a lengthy wait.I then made appointments this time on my way out and just today we came back and while my friend had a tech immediately to help her I did not. Literally sat in water that turned cold for 32 minutes until I had to say something and then a few minutes later a tech came to provide service.I am so disappointed as they seem to be so busy that appointments just don’t matter to them. I would have given them a 5 because I loved the fact that they care about quality. I mean the work was very gentle and nice. I love my daughters pedicure result! ❤️We will be shopping around for another nail place to see if we can find a place that keeps time better. It’s a shame because I really like this place but I just don’t have the time to sit and wait. It’s like why even bother to make an appointment? They will get to you when they get to you is their motto. ‍♀️Service: PedicureI have tried this place twice. I am new to the area and love their location and how spacious it is. However, I came first as a walk in with my friend for a couple pedicures and they immediately put us in a chair in water. They were so busy …More

I have tried this place twice. I am new to the area and love their location and how spacious it is. However, I came first as a walk in with my friend for a couple pedicures and they immediately put us in a chair in water. They were so busy the water overfilled on my friend because the tech already was working on another person and forgot to come back and turn off the water. We sat in those chairs with cold water for over 30 minutes to the point where I just started to get out of my chair. The manager ran over ASAP and said just one more minute as I was telling her politely I am happy to make an appointment to come back if they are too busy (which they were) at the time. Then a few minutes later a couple nail techs came over to do our pedicure. The service was good but I did not like how they sit you in chairs like sitting ducks and you have a lengthy wait.

Critical: Quality, ValueMy mother and I both had manicure at Superb Nails this past weekend. This was easily the worst service I have ever had. The technician did not fully remove my old gel polish and painted over the specs that were left. The quality of the paint used was very poor and was not applied smoothly. The technician did not properly pushback our cuticles or even apply lotion. It has been less than 48hrs and the paint is already chipping off my nails.Service: ManicureMy mother and I both had manicure at Superb Nails this past weekend. This was easily the worst service I have ever had. The technician did not fully remove my old gel polish and painted over the specs that were left. The quality of the …More

My mother and I both had manicure at Superb Nails this past weekend. This was easily the worst service I have ever had. The technician did not fully remove my old gel polish and painted over the specs that were left. The quality of the paint used was very poor and was not applied smoothly. The technician did not properly pushback our cuticles or even apply lotion. It has been less than 48hrs and the paint is already chipping off my nails.