Sunny Nails

Critical: QualityI have been going to Sunny Nails in Rocky Point for years but I will now be looking for another establishment. I made an appointment for a matching gel manicure and regular pedicure. I selected a color from the samples that state that they match both fingernails and toenails. I thought that everything was set until I was told that the salon was out of my selection. So, I chose a second color, which they were also out of. I then proceeded to go through six color selections that they did not have in stock. I finally selected a seventh color and when completed, the colors did not match at all. Totally different colors. There was no way until the end of the session that I could be aware of the fact that my fingernail and toenail colors were different. During the gel manicure, my feet are underneath a technician’s station and not in sight. I took their word and their chart that the colors would be similar, if not matching. In addition, I paid extra to switch from a previous powder manicure to the gel manicure because the gel is supposed to have a matching toenail color. When I pointed this out, the technician agreed that the colors were different. The manager then stepped in and told me that not all of the colors can match…..Well, this sounds like false advertising within their salon. And…..nothing was suggested to remedy the situation. I will definitely not be returing to Sunny Nails.Services: Pedicure, Gel manicuresI have been going to Sunny Nails in Rocky Point for years but I will now be looking for another establishment. I made an appointment for a matching gel manicure and regular pedicure. I selected a color from the samples that state that they …More

I have been going to Sunny Nails in Rocky Point for years but I will now be looking for another establishment. I made an appointment for a matching gel manicure and regular pedicure. I selected a color from the samples that state that they match both fingernails and toenails. I thought that everything was set until I was told that the salon was out of my selection. So, I chose a second color, which they were also out of. I then proceeded to go through six color selections that they did not have in stock. I finally selected a seventh color and when completed, the colors did not match at all. Totally different colors. There was no way until the end of the session that I could be aware of the fact that my fingernail and toenail colors were different. During the gel manicure, my feet are underneath a technician’s station and not in sight. I took their word and their chart that the colors would be similar, if not matching. In addition, I paid extra to switch from a previous powder manicure to the gel manicure because the gel is supposed to have a matching toenail color. When I pointed this out, the technician agreed that the colors were different. The manager then stepped in and told me that not all of the colors can match…..Well, this sounds like false advertising within their salon. And…..nothing was suggested to remedy the situation. I will definitely not be returing to Sunny Nails.

Positive: Cleanliness, Professionalism, QualityGreat place to go, but pricing is a bit high and the services take a long time to complete. I end Up losing 1/2 my day when i need my nails done. Need to work faster.Services: Pedicure, Gel manicures

Great place to go, but pricing is a bit high and the services take a long time to complete. I end Up losing 1/2 my day when i need my nails done. Need to work faster. Pedicure, Gel manicures