Studio Platinum Salon & Spa

Positive: Professionalism, Punctuality, QualityBest hair salon experience I’ve ever had! Amanda is very kind, and did an absolutely stunning job on achieving my icy blonde hair! Not to mention an overall positive environment Service: Hair coloring

Best hair salon experience I’ve ever had! Amanda is very kind, and did an absolutely stunning job on achieving my icy blonde hair! Not to mention an overall positive environment  Hair coloring

Critical: PunctualityUnfortunately I never got the chance to get my hair done. When I tried to setup an appointment it took a full day before I got a reply and then when I finally set a date with one of the stylist, the day of getting my hair done she texted me bright and early saying she had COVID symptoms. I was bummed out but understanding and she said she would update me on the situation, two weeks go by and she never did. I contacted the salon again to see if she was back in and they said she was still out of commission. So I asked for a new stylist because I wanted to have my hair done before Valentine’s Day and they apologized and said someone else will contact me to set up a new appointment and no one did. I thought maybe things are just hectic because of COVID I was giving them the benefit of the doubt, I waited the rest of the week for a reply. 3 days go by and no one ever messaged me or anything so I had to go to a different salon. This was very unprofessional in my opinion and I am very disappointed after all the highly rated reviews of this salon. If you can’t book things correctly and keep track of your clients then what are you doing?Unfortunately I never got the chance to get my hair done. When I tried to setup an appointment it took a full day before I got a reply and then when I finally set a date with one of the stylist, the day of getting my hair done she texted me …More

Unfortunately I never got the chance to get my hair done. When I tried to setup an appointment it took a full day before I got a reply and then when I finally set a date with one of the stylist, the day of getting my hair done she texted me bright and early saying she had COVID symptoms. I was bummed out but understanding and she said she would update me on the situation, two weeks go by and she never did. I contacted the salon again to see if she was back in and they said she was still out of commission. So I asked for a new stylist because I wanted to have my hair done before Valentine’s Day and they apologized and said someone else will contact me to set up a new appointment and no one did. I thought maybe things are just hectic because of COVID I was giving them the benefit of the doubt, I waited the rest of the week for a reply. 3 days go by and no one ever messaged me or anything so I had to go to a different salon. This was very unprofessional in my opinion and I am very disappointed after all the highly rated reviews of this salon. If you can’t book things correctly and keep track of your clients then what are you doing?

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueAriela did an amazing job !!! i am super in love with the color and hair cut. Also most salons ive been too ive felt awkward and not welcomed but the environment at studio platinum is awesome, the stylists are so friendly and sweet! i love getting my hair done here!Services: Hair coloring, Balayage, Hairstyling, Haircut

Ariela did an amazing job !!! i am super in love with the color and hair cut. Also most salons ive been too ive felt awkward and not welcomed but the environment at studio platinum is awesome, the stylists are so friendly and sweet! i love getting my hair done here! Hair coloring, Balayage, Hairstyling, Haircut

Critical: ValueI arrived on time 10am, I had highlights on short hair and makeup done nothing over the top and I didn’t leave until 3:pm…The lighting is horrible inside salon had to keep changing shampoo chairs which are uncomfortable.Will not be returning spent 250.00 down the drain.I used Caitlin (Cat)..she was very nice but not experienced with foil highlights.Cynthia MServices: Hairstyling, Hair highlightingI arrived on time 10am, I had highlights on short hair and makeup done nothing over the top and I didn’t leave until 3:pm…The lighting is horrible inside salon had to keep changing shampoo chairs which …More

I arrived on time 10am, I had highlights on short hair and makeup done nothing over the top and I didn’t leave until 3:pm…

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI went in, 3 days after getting my hair done at another salon, absolutely hating the way I looked. I cannot express enough how grateful I am not only to the stylist Jessica but to all the girls for making me feel better about myself today. My new cut is exactly what I wanted and I feel so much better about myself. I’m ha m you for not only fixing my hair but for being so kind in the process!I went in, 3 days after getting my hair done at another salon, absolutely hating the way I looked. I cannot express enough how grateful I am not only to the stylist Jessica but to all the girls for making me feel better about myself today. …More

I went in, 3 days after getting my hair done at another salon, absolutely hating the way I looked. I cannot express enough how grateful I am not only to the stylist Jessica but to all the girls for making me feel better about myself today. My new cut is exactly what I wanted and I feel so much better about myself. I’m ha m you for not only fixing my hair but for being so kind in the process!