Studio Nevaeh

Critical: Cleanliness, Professionalism, Quality, ValueFirst and last time client! I take posting reviews very seriously and without question this was Absolutely the worst experience I’ve ever had I would give 0 stars if I could. I also understand dynamics and communication with different stylists can be tricky but I definitely do not recommend. Melanie was not only unprofessional but she literally ripped and clawed at my hair with her hands instead of using a comb or any styling ! She used no product and it seemed like she was unfamiliar with the style altogether. To make matters worse Because I was 15 minutes late she complained the entire time about having to be somewhere and because my hair was tangled she was taking longer. The entire experience felt rushed and awkward . I asked questions and she barely replied. Throughout the service I thought I was giving her the benefit of the doubt despite it being beyond awful but it was difficult to judge what was going on because I wasn’t facing the mirror. Upon inspection after she was finished My hair seemed to look ok down then I went home to put it up I discovered my hairline was jagged and uneven. My scalp was raw and sore. I immediately reached out to Melanie requesting a partial refund and she declined saying I should not have written a poor review. Ultimately I am having to dispute the transaction with my bank to get a full refund. Nevaeh is Heaven backwards They should think about renaming this place Studio LlehUPDATE the pictures are from the day of service which clearly show low quality work for this style. Melanie continued to text me again reiterating she would only refund me if I removed the negative review. Ultimately I declined but she continued to reach out via text by insulting me calling me a liar and saying I was being unfair.Services: Hairstyling, Hair extensionsFirst and last time client! I take posting reviews very seriously and without question this was Absolutely the worst experience I’ve ever had I would give 0 stars if I could. I also understand dynamics and communication with different …More

First and last time client! I take posting reviews very seriously and without question this was Absolutely the worst experience I’ve ever had I would give 0 stars if I could. I also understand dynamics and communication with different stylists can be tricky but I definitely do not recommend. Melanie was not only unprofessional but she literally ripped and clawed at my hair with her hands instead of using a comb or any styling ! She used no product and it seemed like she was unfamiliar with the style altogether. To make matters worse Because I was 15 minutes late she complained the entire time about having to be somewhere and because my hair was tangled she was taking longer. The entire experience felt rushed and awkward . I asked questions and she barely replied. Throughout the service I thought I was giving her the benefit of the doubt despite it being beyond awful but it was difficult to judge what was going on because I wasn’t facing the mirror. Upon inspection after she was finished My hair seemed to look ok down then I went home to put it up I discovered my hairline was jagged and uneven. My scalp was raw and sore. I immediately reached out to Melanie requesting a partial refund and she declined saying I should not have written a poor review. Ultimately I am having to dispute the transaction with my bank to get a full refund. Nevaeh is Heaven backwards They should think about renaming this place Studio Lleh

Positive: Professionalism, QualityI had a great experience with Melanie!! She was sweet and kind, did an amazing job on my silk press and am loving my new front bangs!! Thank you again!!!

I had a great experience with Melanie!! She was sweet and kind, did an amazing job on my silk press and am loving my new front bangs!! Thank you again!!!