Address and Contact Information
Address: 6776 Lake Dr #150, Lino Lakes, MN 55014
Phone: (651) 493-3955
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StoneWater Institute and Spa Reviews, Lino Lakes, MN
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Reviews
Trish Murphy
The massages here are beyond belief. My vote? Work with Steph. She listens to what I need, makes recommendations, gives discounts when I buy a bunch of massages to use at once, and gives a stellar massage. Great personality among all the team members, and they all do great massage. My preference though, is Steph. She has the most experience, really takes care of me and I appreciate her honesty and professionalism.
… moreFaith Parenteau-Ek
Stephanie is just the best!! She’s the only therapist that has helped my lower back. She has a great introductory deal and really reasonable package deals. It’s easy to make online appointments, she always answers e-mails and works with your requests. I always leave happy and relaxed!
… moreAnnette Payne
I loved the massages, However I am currently very unhappy as on Saturday
… moreDevin Kaar
My wife and I have been seeing Steph on a regular basis for about 2 years now. Not only is she a great therapist, she has helped us through some tough challenges in life. I highly recommend her and her company as you seek out a great massage!
… moreMada Skare
I have purchased massage packages for myself and my husband. I can not get appointments for the services. I leave messages for the owner Steph Lasch – she doesn’t return phone calls, emails, or Facebook messages. The manager is rude if you are angry like it is your fault you paid them money and can’t get your services. Do NOT go here – you will not be happy.
… moreTHE ONE AND ONLY
I received a gift certificate in March and used it for a 90 minute massage. It was fabulous! HOWEVER….
… moreDave S
I wish I could have used less than one star but one is the minimum. I have made two appointments after my wife bought me certificates for my birthday. Not one time have I been able to use them because Stonewater staff keep bailing out on me. They have been cancelled and re-set, but then cancelled again by Stonewater. I went by today to try one more time to get an appointment after I was done at Fleet Farm. There was a lady knocking on the door that did have an appointment today this afternoon but I guess she was never called or E-mailed by anyone from Stonewater either. The place looked shut down as in “Going out of Business”. There was no information on their voice mail either. I wouldn’t suggest buying any more certificates from them. Looks like we are S.O.O.L. Dave Groff
… moreRichard Grossman
I’ve been a StoneWater client since it first opened. Steph is an amazing therapist and first-rate healer. She is always learning new techniques in body work. I, for one, am always pleased to be the recipient of her magical arsenal of expanding skills and knowledge.
… moreDeb
I purchased two packages back in September and October when they advertised a new place opening in Oakdale… I was assured I could use the certificates there; and now they are not opening this location … I was also assured that my $206.06 would be refunded promptly – that was in November… no one answers emails, phone goes right to recording that call cannot be completed….
… moreMeg R
When a situation arose and fraudulent charges were placed on my card, this company admitted fault, that yes, they did charge me incorrectly, but did nothing to help me get my money back. The office girls talked in circles, promising things, and never following through. When I called to get answers, I, the party wronged, was snapped at. This is NOT how you treat customers if you wish to stay in business. I would NOT recommend going here if you expect to be treated kindly.
… more