Stay Polished

Critical: Professionalism, PunctualityMy appointment got cancelled not once but twice when booking with Nelsey. First it was done through the booking site then the day of less than two hours before my nail appointment she text me saying she had a carpal tunnel flare up. Okay I get that! BUT YOU POST VIDEOS ON INSTAGRAM doing pull ups at the gym lol shows you weren’t trying to take that appointment to begin with. Don’t ask for my availability then not response to my text letting me know rather or not you can do it those days. My appointment was Friday and my Birthday trip is Sunday so I’m very short on making any appointments with another nail tech that can do fun cute nails at this point. Basically ruined my birthday weekend I was unable to get my nails done and still not rescheduled another appointment at this point. I will NEVER book again with this place. If you have plans don’t even think about booking with Nelly she’s clearly flaky because she rather cancel appointments to work out than make her money. But to each it’s own I just think that was a VERY INCONSIDERATE thing to do.My appointment got cancelled not once but twice when booking with Nelsey. First it was done through the booking site then the day of less than two hours before my nail appointment she text me saying she had a carpal tunnel flare up. Okay I …More

My appointment got cancelled not once but twice when booking with Nelsey. First it was done through the booking site then the day of less than two hours before my nail appointment she text me saying she had a carpal tunnel flare up. Okay I get that! BUT YOU POST VIDEOS ON INSTAGRAM doing pull ups at the gym lol shows you weren’t trying to take that appointment to begin with. Don’t ask for my availability then not response to my text letting me know rather or not you can do it those days. My appointment was Friday and my Birthday trip is Sunday so I’m very short on making any appointments with another nail tech that can do fun cute nails at this point. Basically ruined my birthday weekend I was unable to get my nails done and still not rescheduled another appointment at this point. I will NEVER book again with this place. If you have plans don’t even think about booking with Nelly she’s clearly flaky because she rather cancel appointments to work out than make her money. But to each it’s own I just think that was a VERY INCONSIDERATE thing to do.

Critical: Cleanliness, Professionalism, QualityDon’t waste your money! Very dirty store. Also, horrible customer service!Service: Acrylic nails

Don’t waste your money! Very dirty store. Also, horrible customer service! Acrylic nails