Critical: Professionalism, Punctuality, Quality, ValueI came in today for a standard haircut. About halfway through, the hairdresser told me she needed wash my hair and that she was going to give me “free MVP”. She washed my hair and finished the haircut. It turned out horrible… which is strange because I asked for the exact same thing I always ask for when I come here. When she finished the haircut, she charged my Mom for adult MVP… which is ridiculous because I am not an adult, she said she was giving me “free MVP”, and she never even provided the full service, which includes a steam towel treatment and neck and shoulder massage. Also they were a bit late on my appointment- not as bad as the other stuff but still worth mentioning. Now, I have to look for a new place to get my haircut… great.———-Edit: under the rules, I am an adult, but that does not negate any of the other, much more glaring issues. IG this is corporate rules, but honestly, in what world is a 11 year old an adult?Service: HaircutI came in today for a standard haircut. About halfway through, the hairdresser told me she needed wash my hair and that she was going to give me “free MVP”. She washed my hair and finished the haircut. It turned out horrible… which is …More
I came in today for a standard haircut. About halfway through, the hairdresser told me she needed wash my hair and that she was going to give me “free MVP”. She washed my hair and finished the haircut. It turned out horrible… which is strange because I asked for the exact same thing I always ask for when I come here. When she finished the haircut, she charged my Mom for adult MVP… which is ridiculous because I am not an adult, she said she was giving me “free MVP”, and she never even provided the full service, which includes a steam towel treatment and neck and shoulder massage. Also they were a bit late on my appointment- not as bad as the other stuff but still worth mentioning. Now, I have to look for a new place to get my haircut… great.