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Address: 121 S Washington St, Oxford, MI 48371
Phone: (248) 628-3555
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Reviews
Gabriela Gámez
So I have been to Sophia to get my facials twice now. The first time I was so relaxed that I fell asleep, the second time I was a little more pressed for time. The facial itself was so nice!!! It is a little pricey, but I can’t expect a cheap facial honestly.
… moreKrystal Kiester
I am 7 months pregnant and I have a 19 month old at home so on my vacation I booked a spa pedicure and a facial so I could have a couple relaxing hours to myself. Once I arrived, the receptionist was not very friendly or welcoming at all. But the lady who was doing my pedicure came out to get me and she had a pleasant demeanor and brought me back to the private room. About halfway through the service we hear a knock at the door- the receptionist found a problem with gift certificates I had and proceeded to question me as I was LAYING on the massage table. After engaging in a conversation with her, my massage was continued followed by the rest of the pedicure but I was so upset because I was trying to relax and it left me fuming the rest of the service. When I was done I walked to the receptionist area and was told they would not honor the certificates so I ended up paying out of pocket. I could not believe how unprofessional it was to completely interrupt the service instead of waiting until I was finished to approach the issue. I attempted to speak to the owner about the experience I had received and after waiting a week he finally called me but was so focused on the certificates instead of why I truly wanted to speak to him which was about the way I was treated during the spa service. A service that they describe on their website “Our clients have stated that the ambiance, professionalism, and personal touches have truly enhanced their spa experience” His professional responses included: “what do you want me to do, fire her?” “If you’re in such a tizzy from her interrupting the service I don’t know how to help you” and my favorite “what exactly do you want from me?” to which I replied that the only thing I was looking for was an apology over the entire matter. Although my review of his business doesn’t matter as he told me that he has been in business for 19 years and it didn’t care if I let my friends and family know how I was treated.
… moreNikki Warnars
I’m a little late on my review, but better late than never. I received a facial back in December. My first facial ever, so I did not know what to expect. I would say it was a pleasant experience and I could really tell a difference in my skin when I left. I do feel it was a bit pricey, but if I can see results I would say it’s worth it. Coming out of this cold dry winter I will be making another appointment for sure.
… moreT Bis
I tried Spa on the Lake for a first time recently.
… moreKristin McIsaac
I was given a gift certificate for a Swedish massage at Spa on the Lake.
… moreKatie Peelish
DONT GO HERE!!!! The most rude, snobby and unprofessional spa I have ever been too. I’m an esthetician of 5 yrs and I did not receive the treatment I asked for. The woman who worked on me did not know what she was doing and she practically smothered me in rubbing alcohol rags. All they wanted from me was to buy skincare products from them. They didn’t care about my personal well being or my skincare concerns. They made you feel obligated to leave a tip. Extremely disrespect. Worst experience of my life!!!!!
… moreLyn Gemmell
Great experience. The staff could not be nicer & the prices are reasonable. Massage, facial and Shellac manicure… all wonderful.
… moreMary McKenna
I have been going to Spa on the Lake for several years and have always found the employees very friendly. Linda is the best for peds and manis.
… moreCissie Patterson
This is my favorite place to go to for a pedicure and/or massage. If I could afford them more frequently, I’d be there all the time.
… moreMarlaina Dixson
A relaxing and beautiful spa. Wonderful staff and an overall wonderful experience.
… more