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Hours
| Monday | 10 AM–6 PM |
| Tuesday | 10 AM–6 PM |
| Wednesday | 9 AM–3 PM |
| Thursday | Closed |
| Friday | 10 AM–6 PM |
| Saturday | 10 AM–3 PM |
| Sunday | Closed |
Services
… View moreAddress and Contact Information
Address: 2774 Electric Rd Ste C, Cave Spring, VA 24018
Phone: (540) 397-4535
Website: https://somatic-harmony-massage-therapy.business.site/
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Reviews
Katie Kidd
A family member purchased a Groupon on my behalf and first called to check that prenatal massages were an option. She was led to believe it was, so she purchased the Groupon and made the appointment. Upon arriving at my appointment I was told that prenatal massages were not covered under the Groupon (which is does not say on the fine print!). The receptionist was incredibly rude and completely unapologetic. Initially I wanted to give to the voucher to someone else who could use it but I don’t even want anyone to step foot in there so we will just take the loss and never consider this place in the future.
… moreAli B
I purchased a Groupon for a family member. She is 7 months pregnant with two young children. I bought this so that she could enjoy a STRESS FREE hour as a bday gift. I called Somatic prior to purchasing the Groupon and spoke with a very nice and helpful woman. I asked her if they do prenatal massage and was told, “Yes, absolutely!” I told her I wanted to buy a Groupon and asked her if this would be okay – to buy one of the options to use for a prenatal massage instead. I was told “Yes, not a problem!” Again all very nice and happy and helpful and confirmed all of this to be ok. This is why I called to see if they would be willing to do this. I then asked which massage would be the closest to this type of massage. I was told to buy a Swedish massage. This woman told me to get this option. and that she would schedule a prenatal massage and note that this was the massage I bought for her. This family member happily walked in yesterday to check in….very obviously pregnant! Melissa, who turned out to be the OWNER, checks her in and marks the Groupon as redeemed. This family member then confirms the obvious – that she is getting a prenatal massage and from what I’m told, Melissa’s whole demeanor just flips and she is BEYOND rude, telling this person “no”, that she is not set up for a prenatal massage, saying it in such a way that this family member thought she was kidding and being sarcastic. She was not. Melissa claimed that she was set up for a Swedish massage and that I didn’t notify the person I spoke with that I was making an appt for a pregnant woman. I assure you that is the MAIN reason i called to set this up. I’m fully aware it’s a special kind of massage. Melissa was downright abusive in her verbal exchange with this person, upsetting my family member greatly – hardly the experience I set up for her!!! Melissa had the nerve to insinuate this family member became visibly upset for no apparent reason. No, she was REACTING to this owner’s ACTIONS. Big difference. She left without getting her massage, needless to say. I called and spoke to Melissa, who constantly interrupted me trying to educate me on the difference of the two massages and that I should’ve specified that i wanted this type for my family member. I repeatedly tried to tell that’s EXACTLY what I did. She tells me that the Groupon was for a Swedish massage. I told her that me what I was told to buy by HER employee! I said her employee must’ve gotten confused and in telling me to buy a Swedish massage, wrote that down instead. I couldn’t relay this as she was very rudely speaking over me and kept insinuating this was my fault. She also told me I should’ve booked a prenatal certified massage for this appointment. I said, “no…that’s what YOU should’ve done since I called to set up a prenatal massage!! That was YOUR job if I call you and make an appointment for a prenatal massage. YOU (or your employee) was supposed to make sure that type of masseuse was the only scheduled for this appointment.” Unreal. I thought this lady was the receptionist. Imagine my disbelief to find out she is the OWNER. She didn’t apologize (profusely), she didn’t offer to make this better and reschedule, nothing. All she did was berate both this family member and then me as if this was our doing. No class whatsoever. I’ve never in my life encountered such an awful woman, an unreasonable one, and someone who won’t take any accountability for herself or her employee, as she should as a business owner! And don’t bother to get a massage from her and have anything be scheduled wrong,as she doesn’t try to resolve issues, only verbally abuse those that are trying to give her MONEY!! Look at the other review here and other places. This is a pattern. I see below the owner replied to this family member holding her ground – no apology, no offer to make it right!! I suggest you better train your employees on your policies and then I also suggest you train yourself on manners as well as how to properly conduct a business and act appropriately so as to EARN someone’s business. Horrible!
… moreLee-Ellen Cox
Jonathan is AMAZING! Ive had many massages over the years & no one has gotten in to the knots in my shoulders to release them like he did. I cant wait to go back!
… morePapa sauce
Best person you will ever meet ik she gets upset with Groupon only because people are so rude to her first she is actually a very very sweet kind woman
… moreSarah Bagne
Great place with amazing people. My massage was awesome, And I walked out of there feeling like a million bucks.
… moreJennifer Whiley
Wonderful place! Friendly and knowledgeable staff. I would absolutely recommend this place!
… moreMatt Hutchinson
Very rude staff. As soon as we mentioned we were using a Groupon.
… morePhillip Moyers
One of the best I have had would highly recommend especially cmt tristina
… moreMaggie Lou
I love this place! Friendly knowledgeable staff.
… moreTiberius Sheets
Very knowledgeable & helpful staff.
… more