Sky Nails

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI followed the new owner Katie to this place and she has done an amazing job on renovation and making sure customer service is up to par! The salon is bright and clean and they are sanitary. My full sets and pedicures are always on point – I personally go to Katie but I know all the techs there do good work from what I see ! You guys keep up the great work !Services: Acrylic nails, PedicureI followed the new owner Katie to this place and she has done an amazing job on renovation and making sure customer service is up to par! The salon is bright and clean and they are sanitary. My full sets and pedicures are always on point – …More

I followed the new owner Katie to this place and she has done an amazing job on renovation and making sure customer service is up to par! The salon is bright and clean and they are sanitary. My full sets and pedicures are always on point – I personally go to Katie but I know all the techs there do good work from what I see ! You guys keep up the great work !

Positive: Cleanliness, Professionalism, PunctualityNew faces! New fresh look inside! New manager and staff are enthusiastic about nails and design. If you have been here in the past rest assured this is an entirely new and modern look and feel. Mani and pedi were thorough and gentle. Men and women are welcome. Prices are comparable to other local salons. ( they were still under construction when I was there 2 weeks ago, but even the construction being done was today)Services: Acrylic nails, Nail art, Pedicure, Gel manicuresNew faces! New fresh look inside! New manager and staff are enthusiastic about nails and design. If you have been here in the past rest assured this is an entirely new and modern look and feel. Mani and pedi were thorough and gentle. Men …More

New faces! New fresh look inside! New manager and staff are enthusiastic about nails and design. If you have been here in the past rest assured this is an entirely new and modern look and feel. Mani and pedi were thorough and gentle. Men and women are welcome. Prices are comparable to other local salons. ( they were still under construction when I was there 2 weeks ago, but even the construction being done was today)

Critical: Professionalism, QualityI have been going to this nail salon for approximately 10yrs. It has recently come under new management and has a brand new look. While it looks much nicer inside, this was my first negative experience at the salon. I get gel pedicures every 2 months or so, and am very easy to please. I sit quietly, do not complain, and always tip generously. I always ask for “line” designs on all 10 toes and just ask that the technician use multiple colors, a “busy” design (however they want to do it), and the little “diamonds”. On this particular day I was assigned the male technician to complete the pedicure (he was very friendly and professional) but when it came time for designs he called over his female coworker. She asked what I wanted and like always, I said line design with multiple colors and a busy design with “diamonds”. When she returned with only black and white paint on a piece of foil I was confused but said nothing and let her do her thing. A few seconds later, she asked if what she had done was “ok” with me. I looked at my toes and noticed maybe 2-3 small, random lines in only white and black on my toes. I asked if she could make it “busier”, in other words add more lines. She appeared annoyed and impatient but went and retrieved 2 more colors on a piece of foil and added 1-2 more small lines on the 2 big toes. Again, seconds later she asked if I liked it now. At this point there was still PLENTY of “empty” space on the toes with tiny little lines around the perimeter of the toes. I again kindly asked if she could add more. This time she appeared even more annoyed, rudely asked what other color I would like added, and she went and grabbed green, the color I requested. Once more she ran quickly through the nails throwing a small green line on each and at this point I was ready to leave and never come back. She proceeded to sloppily add 4 diamonds to each big toe, none of which were symmetrical to the other toe and she walked away. I was THE ONLY customer left in the store at the time of the design, not one other customer was present and no reason to be “rushed”. Her lack of customer service and the fact that I was made to feel like an inconvenience for being a loyal and easy-going customer is the reason I will never return to this establishment. Looks of a place only go so far, if a customer is made to feel like a burden and is leaving unhappy when there was an easy fix then there is an issue within the values of the business. I urge you to rethink your decision to give Sky Nails your business. I myself will be looking for a new “home” for my pedicure needs.Service: PedicureI have been going to this nail salon for approximately 10yrs. It has recently come under new management and has a brand new look. While it looks much nicer inside, this was my first negative experience at the salon. I get gel pedicures …More

I have been going to this nail salon for approximately 10yrs. It has recently come under new management and has a brand new look. While it looks much nicer inside, this was my first negative experience at the salon. I get gel pedicures every 2 months or so, and am very easy to please. I sit quietly, do not complain, and always tip generously. I always ask for “line” designs on all 10 toes and just ask that the technician use multiple colors, a “busy” design (however they want to do it), and the little “diamonds”. On this particular day I was assigned the male technician to complete the pedicure (he was very friendly and professional) but when it came time for designs he called over his female coworker. She asked what I wanted and like always, I said line design with multiple colors and a busy design with “diamonds”. When she returned with only black and white paint on a piece of foil I was confused but said nothing and let her do her thing. A few seconds later, she asked if what she had done was “ok” with me. I looked at my toes and noticed maybe 2-3 small, random lines in only white and black on my toes. I asked if she could make it “busier”, in other words add more lines. She appeared annoyed and impatient but went and retrieved 2 more colors on a piece of foil and added 1-2 more small lines on the 2 big toes. Again, seconds later she asked if I liked it now. At this point there was still PLENTY of “empty” space on the toes with tiny little lines around the perimeter of the toes. I again kindly asked if she could add more. This time she appeared even more annoyed, rudely asked what other color I would like added, and she went and grabbed green, the color I requested. Once more she ran quickly through the nails throwing a small green line on each and at this point I was ready to leave and never come back. She proceeded to sloppily add 4 diamonds to each big toe, none of which were symmetrical to the other toe and she walked away. I was THE ONLY customer left in the store at the time of the design, not one other customer was present and no reason to be “rushed”. Her lack of customer service and the fact that I was made to feel like an inconvenience for being a loyal and easy-going customer is the reason I will never return to this establishment. Looks of a place only go so far, if a customer is made to feel like a burden and is leaving unhappy when there was an easy fix then there is an issue within the values of the business. I urge you to rethink your decision to give Sky Nails your business. I myself will be looking for a new “home” for my pedicure needs.

Critical: Quality, ValueWent there two times for Dip on nails and matching color on toes. Color on toes and hands did not match. Color on dipped nails faded day by day. Complained and got gift card. I did not want to go back since I have been having nails done for years and never experience problems of color fading. They are using cheap dip and are not doing it right. I went back to used gift card and got dip again. It has been one day and dip is already breaking off. Do not use this place….. the old management owners of this place would never have did such shi*** jobs Go to OdentonServices: Dip powder, PedicureWent there two times for Dip on nails and matching color on toes. Color on toes and hands did not match. Color on dipped nails faded day by day. Complained and got gift card. I did not want to go back since I have been having nails done …More

Went there two times for Dip on nails and matching color on toes. Color on toes and hands did not match. Color on dipped nails faded day by day. Complained and got gift card. I did not want to go back since I have been having nails done for years and never experience problems of color fading. They are using cheap dip and are not doing it right. I went back to used gift card and got dip again. It has been one day and dip is already breaking off. Do not use this place….. the old management owners of this place would never have did such shi*** jobs Go to Odenton