Skinovatio Medical Spa (Western Springs)

Positive: Cleanliness, Professionalism, Quality, ValueI always have had loved my visits to Skinovatio! The moment I walk in i am greeted with warmth and kind smiles. I often come regularly for peels and botox of course with results that always keep me wanting more. If you are looking for a place you can call your ‘home base” this would be it. They have the latest technology and are fully staffed with EXPERIENCED technicians. I’ll be returning here forever.I always have had loved my visits to Skinovatio! The moment I walk in i am greeted with warmth and kind smiles. I often come regularly for peels and botox of course with results that always keep me wanting more. If you are looking for a …More

I always have had loved my visits to Skinovatio! The moment I walk in i am greeted with warmth and kind smiles. I often come regularly for peels and botox of course with results that always keep me wanting more. If you are looking for a place you can call your ‘home base” this would be it. They have the latest technology and are fully staffed with EXPERIENCED technicians. I’ll be returning here forever.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueSkinovatio western springs has always given me a great experience, every time I visit the office I am treated with the utmost respect and kindness from the staff. I’ve done laser and injectable treatments at this location and was extremely impressed by the efficacy and results of those treatments, the aestheticians truly know what they are doing and this is exemplified by the owner Hanan. She is a wonderful human being and always makes me feel at home when I arrive! Thank you western springs! I look forward to visiting again!Skinovatio western springs has always given me a great experience, every time I visit the office I am treated with the utmost respect and kindness from the staff. I’ve done laser and injectable treatments at this location and was extremely …More

Skinovatio western springs has always given me a great experience, every time I visit the office I am treated with the utmost respect and kindness from the staff. I’ve done laser and injectable treatments at this location and was extremely impressed by the efficacy and results of those treatments, the aestheticians truly know what they are doing and this is exemplified by the owner Hanan. She is a wonderful human being and always makes me feel at home when I arrive! Thank you western springs! I look forward to visiting again!

Critical: Professionalism, Punctuality, QualityOriginally had an appointment set up at 5:30PM and the person I talked to was very sweet and helpful. A few days later, received a call that the appointment would have to be cancelled because the nurse wouldn’t be able to stay and was only going to be in from 8-12. I said ok and rescheduled for 8AM. Friday comes and I show up to my appointment, fill out the paperwork and wait for 40 minutes before asking the receptionist how much longer. She says she will find out for me and went to the back, when she came back she told me that unfortunately the nurse was having a family emergency and was no longer coming in. I had made time from work to come in and the nurse couldn’t even call to let the rest of the staff know she wasn’t coming until 40 minutes after her first appointment?? The receptionist was very sorry and offered me a discount but places like these are not worth the effort. For anyone reading this, there are better and reliable offices out there! I was lucky enough to find a better office that was able to accommodate me! This place is one HUGE red flag, please beware!Originally had an appointment set up at 5:30PM and the person I talked to was very sweet and helpful. A few days later, received a call that the appointment would have to be cancelled because the nurse wouldn’t be able to stay and was only …More

Originally had an appointment set up at 5:30PM and the person I talked to was very sweet and helpful. A few days later, received a call that the appointment would have to be cancelled because the nurse wouldn’t be able to stay and was only going to be in from 8-12. I said ok and rescheduled for 8AM. Friday comes and I show up to my appointment, fill out the paperwork and wait for 40 minutes before asking the receptionist how much longer. She says she will find out for me and went to the back, when she came back she told me that unfortunately the nurse was having a family emergency and was no longer coming in. I had made time from work to come in and the nurse couldn’t even call to let the rest of the staff know she wasn’t coming until 40 minutes after her first appointment?? The receptionist was very sorry and offered me a discount but places like these are not worth the effort. For anyone reading this, there are better and reliable offices out there! I was lucky enough to find a better office that was able to accommodate me! This place is one HUGE red flag, please beware!

Positive: Communication, Professionalism, QualityToday was my first visit at Skinovatio for laser hair removal. Previously I was going to a different medical practice for it but the closed without even notifying their patients. I was on the search and chose Skinovatio based on their great reviews. I was not disappointed. From check in to the procedure itself I felt informed, welcomed, and not to mention the office is stunning. My esthetician, Chris was out of this world! He possesses everything I look for when I go to a medical practice. I might mention I have high expectations due to working in a medical practice myself. He exceeded every expectation I had from his amazing personality to the detail he put into what he does. Great job to the entire spa, and I look forward to my next visits!!Today was my first visit at Skinovatio for laser hair removal. Previously I was going to a different medical practice for it but the closed without even notifying their patients. I was on the search and chose Skinovatio based on their …More

Today was my first visit at Skinovatio for laser hair removal. Previously I was going to a different medical practice for it but the closed without even notifying their patients. I was on the search and chose Skinovatio based on their great reviews. I was not disappointed. From check in to the procedure itself I felt informed, welcomed, and not to mention the office is stunning. My esthetician, Chris was out of this world! He possesses everything I look for when I go to a medical practice. I might mention I have high expectations due to working in a medical practice myself. He exceeded every expectation I had from his amazing personality to the detail he put into what he does. Great job to the entire spa, and I look forward to my next visits!!