Silvie Hair Studio

Critical: Professionalism, Quality, ValueI didn’t want to leave a bad review but after my experience I think it would be a disservice to future clients. I recently moved to Wayzata and searched for a stylist that specializes in precision cutting. When I called Silvie I was encouraged to schedule my appointment with Carly Haviland as “she is a precision cutting specialist and does most of the haircuts in the salon, even for other stylists”. I went in showedher pictures of what I like and dislike, my request was a blunt bob with no angle. I gave her the formula I wanted to use for my color so no issues there. She seemed very sweet and very confident in her ability to deliver what I requested.When I left the salon I wasn’t sure the cut was what I wanted but it was a Friday afternoon, she was off for the weekend so I figured I would address the issue Monday which is what I did. I sent her a text Monday morning to let her know I was unhappy and she said she would fix the cut and would get back to me Wednesday to schedule the appointment because she was out of the salon until then. She never followed up. A week later I sent her another text to request a refund for the haircut only, which was a first for me. That is not typically how I handle situations, but at this point I didn’t trust her. She cut a hole in the right side of my hair, gave me a very uneven cut with noticeably long strands and a really awkward angle in the front. I sent her pictures of my hair and included the pictures I initially showed her. She sent me a refund for the cut (Venmo) and didn’t respond to my text. It really shows how she is lacking professionalism and her level of immaturity. No apology…absolutely no response. I paid $320 for a cut and color and was hoping to be treated as a valued client. I’m very easygoing and have never written a negative review for a hairstylist or requested a refund.I do not recommend Carly at all. I have been left with a hole cut into the right side of my hair and a very uneven and SHORT cut. I will have to live with this until my hair grows out and I can have the cut repaired. I told Carly I feel very self conscious of my hair right now and she didn’t say a word in response. She is not to be trusted.I didn’t want to leave a bad review but after my experience I think it would be a disservice to future clients. I recently moved to Wayzata and searched for a stylist that specializes in precision cutting. When I called Silvie I was …More

I didn’t want to leave a bad review but after my experience I think it would be a disservice to future clients. I recently moved to Wayzata and searched for a stylist that specializes in precision cutting. When I called Silvie I was encouraged to schedule my appointment with Carly Haviland as “she is a precision cutting specialist and does most of the haircuts in the salon, even for other stylists”. I went in showed