Shirley Nail

Critical: Professionalism, Quality, ValueI had a broken acrylic I needed to get fixed, as well as a polish change. The woman started with the dremmel, which felt normal, than she tried to LIFT UP MY NAIL WITH A METRO CARD……..not cool, she then pulled out cuticle clippers and proceeded to CUT MY FINGERNAIL IN HALF. It started bleeding and I yelled, she decided that was a good time to start on the other hand, with one nail hanging off, and my finger bleeding I told her that it was bleeding, she said “oh, ok” and continued to file my other nails. I left immediately. I will NEVER return to this place, and I would highly advise against anyone else goingI had a broken acrylic I needed to get fixed, as well as a polish change. The woman started with the dremmel, which felt normal, than she tried to LIFT UP MY NAIL WITH A METRO CARD……..not cool, she then pulled out cuticle clippers and …More

I had a broken acrylic I needed to get fixed, as well as a polish change. The woman started with the dremmel, which felt normal, than she tried to LIFT UP MY NAIL WITH A METRO CARD……..not cool, she then pulled out cuticle clippers and proceeded to CUT MY FINGERNAIL IN HALF. It started bleeding and I yelled, she decided that was a good time to start on the other hand, with one nail hanging off, and my finger bleeding I told her that it was bleeding, she said “oh, ok” and continued to file my other nails. I left immediately. I will NEVER return to this place, and I would highly advise against anyone else going

Critical: QualityI think it is important for an establishment to know the quality of work their employees do, which they clearly do not. They clearly do not care about their customer’s experience because they just hand you off to people who have no idea what they are doing. I am officially done going here. I do not make appointments with specific people but I don’t think I should have to. I should get quality work done no matter who takes me. I have had my nails done in the past and it looked like my nails were done by a 5 yr old. I had a powder gel manicure 5 days ago and the gel is just popping off like I bought a press-on set from the drug store. Gave 2 stars for the fact that you can get nice work done, if you get the right person.Service: Gel manicuresI think it is important for an establishment to know the quality of work their employees do, which they clearly do not. They clearly do not care about their customer’s experience because they just hand you off to people who have no idea …More

I think it is important for an establishment to know the quality of work their employees do, which they clearly do not. They clearly do not care about their customer’s experience because they just hand you off to people who have no idea what they are doing. I am officially done going here. I do not make appointments with specific people but I don’t think I should have to. I should get quality work done no matter who takes me. I have had my nails done in the past and it looked like my nails were done by a 5 yr old. I had a powder gel manicure 5 days ago and the gel is just popping off like I bought a press-on set from the drug store. Gave 2 stars for the fact that you can get nice work done, if you get the right person.

Critical: Professionalism, Punctuality, Quality, ValueI was really excited to have my nails done after not having them done for three months. They have lots of hidden fees. The gel manicure should last about two weeks. The one I got lasted four days. We had an appointment for my boyfriend’s mom, sister and me to have manipedis. They took my boyfriend’s mom 40 minutes late and when she asked to have a treatment done they blamed her saying she should’ve came earlier and said they were closing and can’t do it. Very rude!!!! Unprofessional! Will not be coming back!!!I was really excited to have my nails done after not having them done for three months. They have lots of hidden fees. The gel manicure should last about two weeks. The one I got lasted four days. We had an appointment for my boyfriend’s …More

I was really excited to have my nails done after not having them done for three months. They have lots of hidden fees. The gel manicure should last about two weeks. The one I got lasted four days. We had an appointment for my boyfriend’s mom, sister and me to have manipedis. They took my boyfriend’s mom 40 minutes late and when she asked to have a treatment done they blamed her saying she should’ve came earlier and said they were closing and can’t do it. Very rude!!!! Unprofessional! Will not be coming back!!!