Shic! An Upscale Nail Boutique

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueThis place is AWESOME! I frequent black owned nail salons but I’ve NEVER had my feet feel as smooth as this. The care and technique they use in nail care was AMAZING. I was first taken back that they don’t do no chip on the toes, but the quality of work made it so that I didn’t need it plus they provide the oiled baggies to go over your feet which I really appreciate. Affordable quality service! I will definitely be back to see Shea!Services: Pedicure, ManicureThis place is AWESOME! I frequent black owned nail salons but I’ve NEVER had my feet feel as smooth as this. The care and technique they use in nail care was AMAZING. I was first taken back that they don’t do no chip on the toes, but the …More

This place is AWESOME! I frequent black owned nail salons but I’ve NEVER had my feet feel as smooth as this. The care and technique they use in nail care was AMAZING. I was first taken back that they don’t do no chip on the toes, but the quality of work made it so that I didn’t need it plus they provide the oiled baggies to go over your feet which I really appreciate. Affordable quality service! I will definitely be back to see Shea!

Critical: ProfessionalismI scheduled an appointment and then canceled 3 days before the appointment by phone and email and they still charged me for the services. They don’t return phone calls nor reply to emails. This is unacceptable and poor customer service. I will never come here again and won’t recommend them to anyone. I will be putting a stop payment on my account. I grade them an “F”!I scheduled an appointment and then canceled 3 days before the appointment by phone and email and they still charged me for the services. They don’t return phone calls nor reply to emails. This is unacceptable and poor customer service. I …More

I scheduled an appointment and then canceled 3 days before the appointment by phone and email and they still charged me for the services. They don’t return phone calls nor reply to emails. This is unacceptable and poor customer service. I will never come here again and won’t recommend them to anyone. I will be putting a stop payment on my account. I grade them an “F”!

Critical: Professionalism, Quality, ValueI’m soooo outdone by the treatment I was given by this business. In March of this year, I had a major family emergency @ the last minute, & I called 1 hour in advance as I traveled from the boutique direction, to my family members home.This resulted in injury to me. The owner charged my credit card $38 for services not rendered for this canceled appt. I spoke with someone on the phone, explained my situation, & the person made suggestions that the problem would be fixed, & suggested I schedule another pedicure appointment. I specifically asked if I would get credit since I had a major emergency. The person said that I would, but made no promises. The appt was today. shay called me asking if I can come in earlier than my 1315 hour appt. I needed to make arrangements since I had other appts. I called back, twice, & left a tex message that I could go there early. I went there, & she could not take me early. I was too late, & shay said my appt would have to stand @ 1315 hrs. She then calls me saying my appt would have to be pushed back to 1400 hrs. I had interventions to do, explained that to her, & let her know how unfair her thinking is for she acted like it was my fault, & she was going to charge my credit card $38. I HAVE NO interest in doing business with u. I will report this to the BBB. U can’t treat people any kind of way. Empathy, kindness,& understanding is key to anything in life. I expected better. I don’t have money for u unless it’s fair exchange. I want my credit card credited the $38. I’m not sure if u do this often to make money, but it’s not kind, & it’s dangerous. Others beware.I’m soooo outdone by the treatment I was given by this business. In March of this year, I had a major family emergency @ the last minute, & I called 1 hour in advance as I traveled from the boutique direction, to my family members …More

I’m soooo outdone by the treatment I was given by this business. In March of this year, I had a major family emergency @ the last minute, & I called 1 hour in advance as I traveled from the boutique direction, to my family members home.This resulted in injury to me. The owner charged my credit card $38 for services not rendered for this canceled appt. I spoke with someone on the phone, explained my situation, & the person made suggestions that the problem would be fixed, & suggested I schedule another pedicure appointment. I specifically asked if I would get credit since I had a major emergency. The person said that I would, but made no promises. The appt was today. shay called me asking if I can come in earlier than my 1315 hour appt. I needed to make arrangements since I had other appts. I called back, twice, & left a tex message that I could go there early. I went there, & she could not take me early. I was too late, & shay said my appt would have to stand @ 1315 hrs. She then calls me saying my appt would have to be pushed back to 1400 hrs. I had interventions to do, explained that to her, & let her know how unfair her thinking is for she acted like it was my fault, & she was going to charge my credit card $38. I HAVE NO interest in doing business with u. I will report this to the BBB. U can’t treat people any kind of way. Empathy, kindness,& understanding is key to anything in life. I expected better. I don’t have money for u unless it’s fair exchange. I want my credit card credited the $38. I’m not sure if u do this often to make money, but it’s not kind, & it’s dangerous. Others beware.