Located In: Ivy Place Shopping Village
Hours
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–3 PM |
| Sunday | Closed |
| Monday | 10 AM–5 PM |
| Tuesday | 9 AM–5 PM |
Services
… View moreAddress and Contact Information
Address: 4700 S 900 E #22, Salt Lake City, UT 84117
Phone: (801) 747-2525
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Product
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Reviews
Natallia Khadzko
Critical: Professionalism, Punctuality, QualityMy stylist was Karlie Lopez, it was my first time going to her. My appointment was at 3pm, she took me at 3:30pm. I showed her a picture of the hair color i wanted. She said yes i can do that. She bleached my hair and the outcome was horrible. The top of my hair is orange, the bottom of my hair is yellow and the side of my hair is grey and silver. i have 3 different colors in my hair. I have never had this happen to me before. After i was done and told her i did not like it. She wanted to bleach it one more time, at this point my hair is dry and feels horrible. I said no because i did not want my hair to fall out. I cried. My hair looks like a disaster, and she still charged me after knowing my hair looks horrible. Here are the picture of what i have asked for and after.My stylist was Karlie Lopez, it was my first time going to her. My appointment was at 3pm, she took me at 3:30pm. I showed her a picture of the hair color i wanted. She said yes i can do that. She bleached my hair and the outcome was …More
My stylist was Karlie Lopez, it was my first time going to her. My appointment was at 3pm, she took me at 3:30pm. I showed her a picture of the hair color i wanted. She said yes i can do that. She bleached my hair and the outcome was horrible. The top of my hair is orange, the bottom of my hair is yellow and the side of my hair is grey and silver. i have 3 different colors in my hair. I have never had this happen to me before. After i was done and told her i did not like it. She wanted to bleach it one more time, at this point my hair is dry and feels horrible. I said no because i did not want my hair to fall out. I cried. My hair looks like a disaster, and she still charged me after knowing my hair looks horrible. Here are the picture of what i have asked for and after.
Sheri Mattson
TERRIBLE customer service. I’m not sure if the owner even does hair herself and acted clueless when asking her questions nor will return your calls who totally relies on the past owner, Brook who handles things extremely immature. The hair that was put in wouldn’t hold a curl, Brook said it was because it was the hot weather (this was last July) the weather?? Really. I’ve been doing extensions for ten years and their is hot weather here in Utah every summer and never heard of this issue nor had this issue. Ever. Then it it turned in to “product build up” (this was all at the same visit, fyi). The extensions were awful, they had a strange smell after I washed them. My friend from college has a high end salon on Vegas who has been doing extensions much much longer then Brook and who was here last fall in Utah and when I showed her my hair and told her about Brooks comments and how she text me very weird messages trying to play the martyr and turning the tables around (extremely manipulative) she said I it looked like I had a bad batch of hair and the owner should be willing to work with me for as long as I had been going to that salon and she was shocked when I showed her the thread of messages between Brook and I how unprofessional Brook behaved. The girl I went to (wont mention names), had put them all in fine but the front side pieces needed hair and I looked like I had the “shelf look”. Brook charged me quite a bit to put in two little side pieces that didn’t even match my hair and were much darker and then tried saying she gave me a great deal and did me a huge favor (she charged over $100 for two 2″ 2″ little pieces of extensions!) and said she was trying “to do me a favor and make me happy”. The whole thing was just BAD. With the owner not taking any accountability for as long as I have been going there off and on for so long, the past owner Brook acting just crazy and unprofessional to the gal that had been doing my hair for six months that just wasn’t consistent in her work whatsoever and would take forever to return a call to schedule and appointment for a move up. These kind of stylist just make your salon look bad! There ARE some good stylist here, in fact, I think most are. But it’s the way the past owner Brook and the current owner handles things when things go wrong. Very nice until things don’t go so right and then it goes down hill fast. Lets face it, extensions are a big investment, you need to know the salon is going to be professional when you’ve spent that much money. I would never recommend this salon. There’s SO many other salons that are so much better in working with you and that will handle an issue much better.
… moreAmy Turnbaugh Naylor
After a box dye went bad I was recommended this hair salon. I’m please to say that my color was fixed and I got one of the best haircuts I have ever had! Emily definitely worked her magic on my hair. After years of struggling to find a hair stylist I like, I have finally found one. I will definitely be back!
… moreDava Lucero
excellent. erika did a fabulous job on my color and cut. i will not be going anywhere else for color. Hairstyling
… moreBrooklin Cooper
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueKarlie Lopez does my hair, and she always makes sure to explain how to take care of the color, and how to make my hair better. She’s always super nice and she does a really good job at cutting/coloring. My hair always looks/feels super soft and clean after she works with it. I’m always happy with the outcome.
Karlie Lopez does my hair, and she always makes sure to explain how to take care of the color, and how to make my hair better. She’s always super nice and she does a really good job at cutting/coloring. My hair always looks/feels super soft and clean after she works with it. I’m always happy with the outcome.
Natalee Rowberry
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI absolutely love coming here! I am never disappointed!! My hair looks amazing and the staff is absolutely perfect. I highly recommend to everyone!! Karlie Lopez is by far the best! She listens to what you are wanting and makes it better then what you asked for!
I absolutely love coming here! I am never disappointed!! My hair looks amazing and the staff is absolutely perfect. I highly recommend to everyone!! Karlie Lopez is by far the best! She listens to what you are wanting and makes it better then what you asked for!
Melissa White
Book with Kailee! She has been my hair goddess for almost 5 years now. Through my many hair transitions my hair had been beautiful and extremely healthy – with both color and extensions. The salon is spacious and clean and always has the product I need in stock.
… moreAshley Oliphant
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI’ve been using the LRA hair extensions on my clients for a few months now and the quality of the hair is incredible! I have not had one person complain and it lasts so much longer than other brands! Definitely 10/10 recommend using LRA hair extensions!!Service: Hair extensions
I’ve been using the LRA hair extensions on my clients for a few months now and the quality of the hair is incredible! I have not had one person complain and it lasts so much longer than other brands! Definitely 10/10 recommend using LRA hair extensions!! Hair extensions
Jenna Holt
Love my hairstylist. But the building definitely needs some work. Getting my hair done here made me feel like I couldn’t breath because of all the fumes trapped inside. Just a really strong smell, it made my eyes burn a little.
… moreAnnai Navarro
I just got my highlights retouched today by Natalie Clark and I love them! My hair came out great. She does a great job. I give her work 5 stars!
… more