Social Profile: 
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Located In: The Shops at Heavenly Village
Hours
| Friday | 9 AM–10 PM |
| Saturday | 9 AM–10 PM |
| Sunday | 9 AM–8 PM |
| Monday | 9 AM–8 PM |
| Tuesday | 9 AM–8 PM |
| Wednesday | 9 AM–8 PM |
| Thursday | 9 AM–8 PM |
Services
… View moreAddress and Contact Information
Address: 1001 Heavenly Village Way #12, South Lake Tahoe, CA 96150
Phone: (530) 541-8900
Website: http://tahoeserenityspa.com/
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Reviews
Kozmoand Zadiesmom
Went to Serenity Spa for a couples massage and was extremely disappointed. First, the massage therapist was about 10 minutes late taking us back to the room. Second, the room was chilly with no real ambiance. Third, the oil was cold, I’ve had many massages and not once has the oil been cold. Fourth, the massage ended about 6 minutes early. Fifth, we both walked out thinking we needed to go to another place to have a “real” massage. Sixth, if you are going to charge $440 for a 50 minute couples massage, it needs to be 50 minutes. I couldn’t believe that after being charged an exuberant amount the front desk receptionist actually suggested we go to their store and could save 15% if we showed them our receipt. Like we hadn’t already paid enough for an extremely bad experience. All in all, I definitely would not recommend this place and am sorry I did not read the reviews first.
… morefromdust todust
Dont waste your time or money. Paid $440 for a 50 minute couples hot stone “massage”. The only thing we got was an oil rub down and our bodies rubbed with hot stones. This should be called a hot stones body rub because there was no massage in sight and I wouldn’t have minded the price if I actually got a massage. The worst part was my neck and back were really tight and needed to be worked. Well, they weren’t worked at all but they sure did work me. You know its bad when half way through your massage you think to yourself, “when we leave here we re gonna go get a massage”. In my opinion, the only massage here is their grubbing little hands massaging a few hundred dollars out of your wallet.
… moreDanica Radanov
The message took approx 40 min, we were charged almost 400 USD for 2 people. We chose CBD massage, but I can’t tell the difference between a regular and CBD oil massage, as this was our first time trying CBD massage. My husband liked the massage given by the male therapist, which is why I give 2 stars instead of 1 star.
… moreJ Paul
We had a fantastic couples Swedish massage. I followed that up with a Pumpkin Luxury Facial with Meeri. Best facial in a decade. Highly recommended.
… moreTravis Mann
I don’t leave a lot of reviews but I felt it was necessary for this one. For what this place charges for a massage it sure did seem like their massage therapists were not very experienced. Went for a deep tissue massage for my back and let the guy know I have screws and rods in my lower back from a lumbar fusion. I’ve had deep tissue massage before, but this felt like I had offended the guy over something and I ended up coming out of that massage feeling worse than before. I gave it some time and waited to see if I felt better the next day but I’ve gone 2 nights with no sleep now due to how bad my back feels. My wife also had a massage and felt the same way after. Both therapists were very awkward like this was all new to them as well. If you’re going to charge over $400 for a couple’s massage, then you better bring your A game. Sadly, this just seems like a “tourist massage” place and you would be better off shopping around at other spas that will provide much better service.
… moreJesus Luzanilla Figueroa
You’d figure for the amount of money they charge they would atleast have a decent looking room. The beds were old and bent that when you lay down on them you’re not laying straight. The therapist don’t have any type of training and don’t seem to know what they are doing at all. Do your research and go elsewhere. I’m sure there’s a better and cheaper spot in the area.
… moreRyan Estes
Had an excellent hot stone massage. They focused on the areas requested and were very professional.
… morePumatress Rai
It was a good massage after a long skiing. Loved it!!!!
… moreteresa cloyd
The massage was very poor quality. The room was cold and only a light sheet to go on top and no eye covers or heat. I would encourage the manager to have a massage from everyone that works there. It’s the worst laying on the table and feeling like your masseuse doesn’t know what she’s doing.
… moreJim Marquis
Critical: Professionalism, QualityThe front desk attendant was the best part of their outfit.After arriving early as told to fill out the intake form , we waited about 25 min , our one masseuse was late. We had a 50min couples massage.My masseuse mistook me for another intake form , but explained i was hetting a hot stone massage, when in fact it was not. So i corrected. Then she went on to ask about prob areas, as i addressed in form i filled out, but told her again.She never actually worked on amy on the three areas , neck , lower back and shoulder i asked.She apparently thought my face, and calves were the problem areas. Anyone, super disappointed! Massage was late to start , early to finish, and highly disappointing. Way overpriced for a mediocre service at best.The front desk attendant was the best part of their outfit.After arriving early as told to fill out the intake form , we waited about 25 min , our one masseuse was late. We had a 50min couples massage. …More
The front desk attendant was the best part of their outfit.