Our mission at Serenity Spa is to help you achieve the best health. We focus on providing the highest quality service, a clean, relaxing atmosphere, and customer experiences. At Serenity Spa, our professional’s masseuse have years of experience of techniques that was hand down for thousands of years from China and Southeast Asia. Feel free to contact us with any questions, and we are happy to help you achieve the best health possible.
Appointments: serenityspamechanicsburg.com
Hours
| Wednesday | 9:30 AM–9:30 PM |
| Thursday | 9:30 AM–9:30 PM |
| Friday | 9:30 AM–9:30 PM |
| Saturday | 9:30 AM–9:30 PM |
| Sunday | 9:30 AM–9:30 PM |
| Monday | 9:30 AM–9:30 PM |
| Tuesday | 9:30 AM–9:30 PM |
Services
… View moreAddress and Contact Information
Address: 5257 Simpson Ferry Rd, Mechanicsburg, PA 17050
Phone: (717) 590-5338
Website: http://serenityspamechanicsburg.com/
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Reviews
Dennis S
Mei was absolutely awesome. Probably one of the best massages I’ve ever had in the Harrisburg area. She was able to find all the tight spots and work them out with the perfect amount of pressure and care. I can’t wait to go back in another few weeks.
… moreJulie Wilson
Critical: ProfessionalismThis was not a professional massage. The person doing the massage was using too much pressure and clearly did not understand what I was saying when I asked her to lighten the pressure. I literally have bruises from where she worked over my scapula. There was clearly a language barrier which is an issue when you are providing care for a client. There was no medical screen or assessment done. As a former licensed massage therapist, I can say there was nothing legitimate about the massage. If there are contraindications, a massage can actually hurt someone if done incorrectly. Without a medical screen or assessment, how do you know what you should and shouldn’t do?? I paid for a 30 minute massage and did not receive the amount of time I requested. My credit card was charged at 2:38pm (before the massage) and I was in my car leaving at 3:04. And, to top it off, the sign clearly says $40 for a 30 minute massage. I was charged $42 and then as I was leaving was told I HAD to tip. When I tipped, I was told “No, $10”. I said no and the woman scoffed at me and told me I needed to give $10. I had to unlock the door myself to leave. Completely unprofessional and would be absolutely flabbergasted if the person who massaged me was actually professionally trained or licensed to do massage. Worst experience and would not recommend.This was not a professional massage. The person doing the massage was using too much pressure and clearly did not understand what I was saying when I asked her to lighten the pressure. I literally have bruises from where she worked over my …More
This was not a professional massage. The person doing the massage was using too much pressure and clearly did not understand what I was saying when I asked her to lighten the pressure. I literally have bruises from where she worked over my scapula. There was clearly a language barrier which is an issue when you are providing care for a client. There was no medical screen or assessment done. As a former licensed massage therapist, I can say there was nothing legitimate about the massage. If there are contraindications, a massage can actually hurt someone if done incorrectly. Without a medical screen or assessment, how do you know what you should and shouldn’t do?? I paid for a 30 minute massage and did not receive the amount of time I requested. My credit card was charged at 2:38pm (before the massage) and I was in my car leaving at 3:04. And, to top it off, the sign clearly says $40 for a 30 minute massage. I was charged $42 and then as I was leaving was told I HAD to tip. When I tipped, I was told “No, $10”. I said no and the woman scoffed at me and told me I needed to give $10. I had to unlock the door myself to leave. Completely unprofessional and would be absolutely flabbergasted if the person who massaged me was actually professionally trained or licensed to do massage. Worst experience and would not recommend.
tess may
Critical: Communication, QualityThis place is a old house converted into a buisness, nothing agaist anyone doing that except as a place to relax it doesn’t work. The whole time during my massage the floors creaked really loudly anytime the lady rubbing my back made any movement, and also the bed moved as well. This made me motion sick. The place also smelled of food, nauseous and repugnant . The ladies working were nice but there is a huge language barrier. I had a cut on my shoulder that I I had covered with a band aid so no oils would get on it and told them that. The lady then proceeded to poke at that area with her finger while speaking in their laungage. The massage itself which was suppose to be a deep tissue massage was actually an hour of her putting oil on my back and basically petting my back. There was no pressure used at all. As I stated earlier when the massage was done ,which was less then the hour that was paid for I was so motion sick from the bed I actually had to sit in my car for a bit to get my self straight.This place is a old house converted into a buisness, nothing agaist anyone doing that except as a place to relax it doesn’t work. The whole time during my massage the floors creaked really loudly anytime the lady rubbing my back made any …More
This place is a old house converted into a buisness, nothing agaist anyone doing that except as a place to relax it doesn’t work. The whole time during my massage the floors creaked really loudly anytime the lady rubbing my back made any movement, and also the bed moved as well. This made me motion sick. The place also smelled of food, nauseous and repugnant . The ladies working were nice but there is a huge language barrier. I had a cut on my shoulder that I I had covered with a band aid so no oils would get on it and told them that. The lady then proceeded to poke at that area with her finger while speaking in their laungage. The massage itself which was suppose to be a deep tissue massage was actually an hour of her putting oil on my back and basically petting my back. There was no pressure used at all. As I stated earlier when the massage was done ,which was less then the hour that was paid for I was so motion sick from the bed I actually had to sit in my car for a bit to get my self straight.
Claire Smith
Critical: Communication, Professionalism, QualityI arrived and the one woman was so ignorant and did not speak English. When I got to the massage room, it’s literally a bedroom with a massage bed. The bed had mascara and hair all over it. When I asked if it was going to be cleaned, she put tissues down and said “here.”The massage itself was not worth it. I could have had a friend rub my back if I wanted.Do not recommend.I arrived and the one woman was so ignorant and did not speak English. When I got to the massage room, it’s literally a bedroom with a massage bed. The bed had mascara and hair all over it. When I asked if it was going to be cleaned, she …More
I arrived and the one woman was so ignorant and did not speak English. When I got to the massage room, it’s literally a bedroom with a massage bed. The bed had mascara and hair all over it. When I asked if it was going to be cleaned, she put tissues down and said “here.”
Jose Garcia
No bad experiences, but it’s somewhat difficult to communicate with staff since they do have a heavy accent. This is not a top tier spa, but if all you need is a good massage, go ahead and enjoy yourself.
… moreMichelle Huffman
Critical: Communication, Professionalism, QualityI scheduled an appointment online and received a generic confirmation email. I called to make sure the appointment scheduled correctly. A non-English speaking woman answered the phone. Her answer to every question was the hourly rate of a massage. I showed up a few minutes before my appointment time because every legitimate massage business I’ve been to had forms to complete. There was an electronic “Open” sign in the window but the doors were locked. I rang the door bell and waited several minutes. No one came to the door. I scheduled the appointment because of back pain I was experiencing. The appointment I scheduled was late in the afternoon so it was unable to find another anywhere else.I scheduled an appointment online and received a generic confirmation email. I called to make sure the appointment scheduled correctly. A non-English speaking woman answered the phone. Her answer to every question was the hourly rate of a …More
I scheduled an appointment online and received a generic confirmation email. I called to make sure the appointment scheduled correctly. A non-English speaking woman answered the phone. Her answer to every question was the hourly rate of a massage. I showed up a few minutes before my appointment time because every legitimate massage business I’ve been to had forms to complete. There was an electronic “Open” sign in the window but the doors were locked. I rang the door bell and waited several minutes. No one came to the door. I scheduled the appointment because of back pain I was experiencing. The appointment I scheduled was late in the afternoon so it was unable to find another anywhere else.
Terilynne Knox
Fabulous experience. I have had massages all over the world and this was the very best one. Great strong deep pressure. Wish I lived here- would go every week.
… moreE Bae
Shady and unprofessional. The lady who massaged me put too much pressure and force and she was rushing. I can tell she wanted to get this appointment over with because I heard her phone go off with text messages. She then proceeded to pick up her phone, respond, and threw it on the bed. The volume was way up so I could hear the other person texting back. It was very distracting and loud. Finally, when she stopped she said my hour was over. When I looked at the clock, she stopped about 5-10 minutes early. It was NOT a full hour. When I came out of the bathroom, my boyfriend had already paid for the both of us, even though I was going to pay for mine. While he was signing the receipt and writing the gratuity, the woman peered over to see what he wrote. How off putting and unprofessional! We’re never coming back here again. When we got into the car, I saw them looking through the window watching us. So creepy and sketchy.
… moreManohare Sg
Critical: Communication, Professionalism, QualityIt used to very good earlier, and now I had got a 1 hour massage couple of days back and I am still experiencing the pain. The people who used to work are not here anymore, and that has spoiled the name
It used to very good earlier, and now I had got a 1 hour massage couple of days back and I am still experiencing the pain. The people who used to work are not here anymore, and that has spoiled the name
Ken Estep III
Serenity Spa is A Great Relaxing Massage Experience, in a Good Location, at a Great Price.
… more