Serenity Day Spa

  4.7 – 73 reviews   • Day spa

Serenity Day Spa 60429

Hours

SundayClosed
MondayClosed
Tuesday9:30 AM–7 PM
Wednesday9:30 AM–3:30 PM
Thursday9:30 AM–3:30 PM
Friday9:30 AM–7 PM
Saturday9:30 AM–3:30 PM

Services

Day Spa
Body waxing
Skin treatments
Facials
Massage
Waxing
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Address and Contact Information

Address: 17508 E Carriageway Dr # A, Hazel Crest, IL 60429

Phone: (708) 206-2750

Website: http://www.myserenitydayspa.com/

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Reviews

Ellen Jackson
I love love love Serenity Day Spa , excellent service, place is clean, staff is pleasant and always on time .Charmaine has those hands I love location south suburbs, you don’t have to travel downtown for excellent service.
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Linda Lee
AWESOME MASSAGE! I love the bliss facial. Very relaxing atmosphere with outstanding customer service. I will be back
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Maylynn Rivera
I went for my first visit, and I am so happy I went because it was a GREAT experience! Sandra is the kindest, and the massage was exactly what I needed for my mind & body. Dawn did a fantastic job with my facial, I felt rejuvenated and relaxed once I left. HIGHLY RECOMMENDED. I will most definitely be a returning customer.
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James Frazier
This was my first experience. The therapist made me very comfortable and distracted me with one of the best conversations!!!! Highly recommend
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Jasmine Walton
Critical: Communication, Professionalism, QualityAbsolutely incredible. Not in a good way.I had an appointment scheduled for MONTHS. The owner Sandra called 2 days before to reschedule my appointment. I informed her I have cleared my schedule for this, but we agreed to a later time, stating my schedule masseuse Sharon had a doctors appointment. She did NOT inform me it would be a different masseuse.I show up on time for my appointment. She then states that I was with someone different. I do not trust just anyone to massage me, since I am pregnant. Sharon ( a fantastic masseuse I’ve known for years) agreed to perform my pregnancy massage. Sandra says in the nastiest tone “Sharon doesn’t DO pregnancy massage. I told you on the phone it would be someone different.” How disrespectful.So not only did Sandra lie to me, she wasted my time as I had to drive 45 minutes to get to my appointment. I told her to cancel my appointment, to which she says “fine.”If you’re ok with letting hundreds of potential dollars of regular business walk out the door, then so be it. My mother is also reconsidering. She has been a regular client for years.It doesn’t help that her facilities are dark and depressing. She used to be located in a beautiful place in Flossmoor. I’m sure they would not tolerate this type of behavior, hence now why the dark and dank location.Absolutely incredible. Not in a good way.I had an appointment scheduled for MONTHS. The owner Sandra called 2 days before …More
Absolutely incredible. Not in a good way.
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Brittney Beck-James
My husband sent me to the spa for a birthday session. I got the winter siesta treatment, and it was really wonderful (though I might not get that one again, because I’m particular about the scrubs that I use). CJ was my massage therapist and he does great work. I usually book around his availability. I feel asleep on the table for a little bit, which was nice. If you sign up for the mailing list, they usually have really nice specials a few times throughout the year. The lady at the front desk is always so kind, and I like that they call you a day or 2 before your scheduled appointment to confirm/remind. I would definitely recommend this place. I’m sending my king for his birthday, and I bought my MIL a gift certificate for hers. Check them out – you won’t be disappointed.
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Lauren Pikor
Sandra is amazing. She gave me the best massage I’ve ever gotten. The staff really care about the customer experience and make sure you leave relaxed and HAPPY! Will most definitely be coming back! Thank you Sandra!
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A. Myles
It was a wonderful and luxurious experience. Sandra was my massage therapist and I had no idea until the end that she was the owner.
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Gynette Baker
The service and professionalism are outstanding! Your scheduled time is your own. They do not overbook and leave you waiting for any extra time. Sharon is my massage therapist. She can be as gentle as a lamb or go as deep tissue as you can stand. She always takes excellent care of me. All the staff from the receptionist to the therapist are phenomenal!!!
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Randall Willis
Critical: ProfessionalismOk lets first start off by saying rarely do I ever leave a bad review. But my appointment was at 4pm. I arrived at 3:45pm because as a first timer I knew I would have to fill out paperwork. Well I was left in the hall till 4:00. By the time I was given the paper work and walked to the back it was 4:10. My therapist was very rude. She didn’t even look at my paper that I filled out and asked me the same questions I just answered. But she NEVER addressed my issues why I came there. I asked for deep tissue but received medium at best. Never asked how is the pressure or anything. Only thing she said to me after the massage started was scoot down and turn over.Ok lets first start off by saying rarely do I ever leave a bad review. But my appointment was at 4pm. I arrived at 3:45pm because as a first timer I knew I would have to fill out paperwork. Well I was left in the hall till 4:00. By the …More
Ok lets first start off by saying rarely do I ever leave a bad review. But my appointment was at 4pm. I arrived at 3:45pm because as a first timer I knew I would have to fill out paperwork. Well I was left in the hall till 4:00. By the time I was given the paper work and walked to the back it was 4:10. My therapist was very rude. She didn’t even look at my paper that I filled out and asked me the same questions I just answered. But she NEVER addressed my issues why I came there. I asked for deep tissue but received medium at best. Never asked how is the pressure or anything. Only thing she said to me after the massage started was scoot down and turn over.
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