sereniry therapeutic

Critical: CommunicationI neglected to look at the reviews, which I should have read while trying to find a place for massage. I had many of the same experiences that others have mentioned regarding language barrier, lack of draping etiquette, and awkward stretches that made me feel exposed. First of all, I did not like the fact there was no choice of preference for a male or female therapist when I booked online. I ended up with a male, which I do not prefer. There was no consult before the massage or paperwork to fill out, which was odd. It was extremely difficult to communicate with the therapist throughout the session due to the language barrier. I have had some therapists who did not speak the best English, but we were able to communicate throughout the session as needed. “Free hot stones” were advertised, but they were used in my session for 2-3 minutes. The room was cold, and the table was not heated. There was only a sheet over me, but that was not draped properly to keep me somewhat warm, and I felt exposed. I came to this place because I was in a lot of pain and wasn’t able to get a massage for about a month, which is much less often than my usual regimen. I needed one ASAP, and they had the time and day that I needed. There was some pain relief, but my upper back is bruised due to what seems to be improper techniques used. I do not recommend coming to Serenity Massage.I neglected to look at the reviews, which I should have read while trying to find a place for massage. I had many of the same experiences that others have mentioned regarding language barrier, lack of draping etiquette, and awkward …More

I neglected to look at the reviews, which I should have read while trying to find a place for massage. I had many of the same experiences that others have mentioned regarding language barrier, lack of draping etiquette, and awkward stretches that made me feel exposed. First of all, I did not like the fact there was no choice of preference for a male or female therapist when I booked online. I ended up with a male, which I do not prefer. There was no consult before the massage or paperwork to fill out, which was odd. It was extremely difficult to communicate with the therapist throughout the session due to the language barrier. I have had some therapists who did not speak the best English, but we were able to communicate throughout the session as needed. “Free hot stones” were advertised, but they were used in my session for 2-3 minutes. The room was cold, and the table was not heated. There was only a sheet over me, but that was not draped properly to keep me somewhat warm, and I felt exposed. I came to this place because I was in a lot of pain and wasn’t able to get a massage for about a month, which is much less often than my usual regimen. I needed one ASAP, and they had the time and day that I needed. There was some pain relief, but my upper back is bruised due to what seems to be improper techniques used. I do not recommend coming to Serenity Massage.