Address and Contact Information
Address: 5230 Transit Rd, Depew, NY 14043
Phone: (716) 897-0099
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Santana’s Hair Studio, 5230 Transit Road, Depew, NY
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Reviews
Shelly Chatterjee
Horrendous experience!! Do not go there for nails-this (attached pictures) is what happened within 24 hours! I have had manicure and pedicure at so many other places; never received such a bad service where they just paint your nails and does not file or clean nails properly. It was 15 min job for each of regular manicure and French pedicure costing $23 and $21 respectively.
… moreShannon Regian
Danielle was super friendly and easy to talk to. We shared lots of stories and laughs. My Sister and I went in for Mani and Pedis. They turned out amazing! The salon was very clean and had a relaxing atmosphere. It was just the 3 of us in the salon, so it was like our own personal afternoon!
… moreLynn TooTrill
Danielle was very accommodating. Service was amazing! I got the spa pedicure with gel polish and a manicure with gel polish. Pedicure came with a mask, hot towels, sugar scrub, and a variety of oils and lotions. My feet have never felt better! The chair was very comfortable as well with great massage settings!
… moreNeda
Do not trust Leah Pitisi or any product she offers you! Very unprofessional appointment and level of care, but what I was most disappointed about was that she advertised yarn tops when I booked the appointment and when I purchased one at said appointment to support her I received it months late, not as pictured, and smelled like dog and was embedded in her pet’s fur when I had told her I am allergic. I tried contacting her to tell her I could not accept it and asked to return it, but instead of addressing the issue she ignored my request and cut me off completely. No professionalism or ownership for her quality of work.
… moreLynnette Paton
Called and spoke with owner Danielle to make an appointment for my daughter to get a gel manicure for her 8th grade graduation. Made the appointment a little over a week in advance. Got to the Salon a few minutes early and found another customer waiting, the doors were all locked and the lights off, we waited 20 min and left voicemails with no return phone call. Don’t waste your time here. My mom had a manicure done here and it was horrible anyways but I thought I would give them another chance and I had a gift certificate. Never again.
… morepablo picasso
Absolutely Terrible Salon…. from start to finish. Danielle the “owner” is unprofessional with her words and attitude, the place is dirty and unkept, nobody answers the phones…. and they try to do shady business with the Groupons- adding more services. Sorry Danielle- nothing personal… hope you’re okay with your pregnancy/baby… but your place overall sucks. You complained the whole time while you did my wife’s nails, huffing and puffing…and even taking multiple phone calls… phone in one hand while doing nails. Who does that??? Odd. I was shocked by your level of immaturity.
… moreMarissa O’Connor
I originally started with the groupon promotions. It took forever to get an appointment each time. And each time I went in, no one knew what I was getting done, even though i had called. At one point I was getting my ombre done at the same time as another client because danielle didnt know I was coming in for an ombre, she thought I was only getting my hair shampooed and cut. I also decided to come here for a birthday pedicure with my boyfriend. They claimed he had a foot fungus, so he got it checked out. It was a splintered hemorrhage under his toe nail instead, nothing to even worry about. After they said this, they were incredibly rude to him as they asked him to.sit in the waiting area instead of talking to me during my pedicure because someone came in early for their pedicure. So I sat there getting my pedi done next to a stranger instead of getting a couple pedi. Danielle rushed through the pedicure. She cut my toenails, didnt even file them or anything else. Just painted them….because she was doing someones hair at the same time. They also dont take card anymore, but didnt tell me this when I originally called and made the appointment. So we had to leave and come back to pay her. Sometimes danielle was doing her hair at the same time as doing mine. I asked for thick side bangs and I had to keep asking her to do it differently. I’ve never had anyone cut my bangs that way. They were so thin, I had to go home and cut them myself. Danielle doesnt have the best bedside manners either. Had a hard time maintaining a conversation with her. The other girl was nice and talked with me.more than danielle did. I think I went there a total of 6 or 7 times, thinking they had great prices, but after all of this I will never go back.
… moreBonita
This was my first time trying Santana’s mani & pedi Danielle was professional and proficient. She did a beautiful job it was a great experience. I certainly will go again!! I bought a Groupon and was completely satisfied.
… moremichele small
Very displeased and disappointed! Bought a Groupon and could not use. Was told one per person which I did just buy one. My son bought me one Groupon three years ago as a gift to get my hair done. One per person is not very clear, in my opinion I did get one per person. The owner said one per person I guess a lifetime !!! Than you should put that one per person in writing clarifying one per person at my salon , you can only be seen here once !! I was turned away. She the told me I could get my hair done at the more expensive price. Thats a terrible way to do business!! And it was not easy to get refunded from Groupon either.
… moreBarbara Holland
Worst customer service out there. Always rescheduled me for my appointments. She was never understanding that I worked until 5 and would always ask me to come earlier because SHE got their earlier. Once I told her no I couldn’t come earlier she said it was fine and then TEXT me saying that she was sick and had to reschedule. Very unprofessional I don’t know how they’ve had a business for so long. The eyelash extensions weren’t that great to begin with. I liked it because it was cheap but like they say you get what you pay for! I don’t recommend this place to anyone.
… more