Hours
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–7 PM |
| Saturday | 8 AM–6 PM |
| Sunday | 10 AM–7 PM |
| Monday (Washington’s Birthday) | 9 AM–9 PM Hours might differ |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
Services
… View moreAddress and Contact Information
Address: 995 Prairie Center Dr, Eden Prairie, MN 55344
Phone: (952) 949-1313
Website: http://www.sanctuaryspa.com/
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Reviews
Janet Edward
We were group of five on Sunday August 21st,2022.
… moreDustin Young
Horrible customer service. My wife called to change her appointment the day before, whoever she spoke with did not document or get the date and time that was promised. Now they are charging full price for service when they messed up. They also claim it’s up to the stylist to eat the charges. So many fundamental things wrong with how this whole scenario played out.
… moreECSantos
I woke up and was trying to find a place to get my nails done before my trip to Mexico and after looking for places online I found this one that was like 4 minutes away from me. I called them and made an appointment for less than an hour later (which was great)! I’m a really picky person when it comes to nails and I wasn’t 100% happy with how it was done. Parts of my nail on the side and on top without any color, which was fine since I was avoiding looking at my nails from really close. But just realized, less than 2 days later that one of my nails is chipped. The whole purpose of getting gel done and having my nails looking good for almost 2 weeks was completely ruined! Definitely not worth it paying $55
… moreDiana Hutton
I needed Makeup services so I called this spa that I had driven by. I asked if they had a makeup artist with enough experience to do a very glam makeup look. They said yes. I also asked about eyelashes. I told them I needed big fluffy eyelashes to work with my eyelash extensions. They said they had a “wide variety of lashes” and could find something to work for me. After all these questions I booked an appointment. When I got there to check in, the person called me Renata. How did anyone get Renata when my name is Diana? I should have known things would be all wrong!
… moreBrita Lea
They completely screwed up my hair. Had me reschedule and told me it was complementary, rest assured. I live an hour away. I went in for my next hair appointment to only have them tell me that they did not book enough time after I called during the week to speak with a manager about how I wanted it fixed. They just called and told me the only way they would fix my hair this coming weekend is if I paid over 200$ On 3.15.22 I would not recommend this place to anyone and cannot believe the poor service I have received. I now have to walk around with faded black and copper toned hair that looks terrible.
… moreFatma S.
I’ve had several services at this location. After each mediocre service, I’ve given them the benefit of the doubt and figured that it must’ve just been the individual that I was assigned for each service, but I was wrong. The last service I had was a massage that was meant to be an hour, but the masseuse was 15 minutes late. I had been sitting and waiting for her to come out, and when she finally did I thought my hour would start from that moment. When I came out to pay, I was charged the full amount for a one hour massage. I explained that I only had 45 minutes. The person checking me out at the register didn’t believe me so she stepped away to speak with the masseuse. When she came back, she told me it was because I was late. I couldn’t believe the masseuse would lie like that. I told her that was not the case, and that she could either talk to the people who were there or look at their camera. It shouldn’t have gotten to that point. The woman applied a tiny discount of about $5, and that was it. I still paid over $80. Complete rip off. If a customer is telling you they’re unsatisfied with a service, you have to figure out what you can do to make it right. And I honestly wonder if the situation would’ve been handled differently, had I been white. As a black woman and a Muslim, I have to always wonder about this, unfortunately. I’ve had terrible haircuts at this place, my mother has had terrible haircuts at this place, I’ve had bad massages, and their full body scrub is a joke. I don’t know why I gave them so many chances. I guess I was just hoping that each time would be better. Long story short, I don’t intend on ever going back and I don’t recommend this place to anyone.
… moreMolly Mjolsnes
I tried to cancel due to a migraine (I’m disabled) but they wanted to charge me because it wasn’t at least 24 hours notice. I made it to the appointment on time only to find she was running at least 15 minutes behind. In order to make it to the appointment, I had to take several medications, ask someone to drive me, and try to avoid vomiting. I wasn’t about to sit there for at least another 15 minutes making my driver wait even longer. I paid full price for my haircut and left without getting it cut. My gift card has money on it but I may just say forget it and not return.
… moreK Tolzin
Been going here for years and have been flexible when stylists are out sick and need to reschedule. Need to reschedule due to something beyond my control and told I will be charged. Not going back.
… moreKirsten Barott
Tamora is the BEST EVER. At the end of the day, the actual service is great but it’s the STAFF who keep me coming back. Incredibly personable, caring and invested in my overheats. They’re not just there to sell me services and products, they put my satisfaction as a current client at the very top of their priority list. I always leave feeling so special and well taken care of.
… moreRachael Scott
I’ve been here twice now with others and it’s been great each time!
… more