Salon La Bottega

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueI absolutely love Salon La Bottega. The owner John Veraza is so awesome and friendly. Plus he loves dogs. Yes, this hair salon loves furbys and is a very dog friendly salon. All of the staff is so friendly and professional. They make you feel welcomed. Jay has been my hair stylist for over a year and she’s a gem. She’s very friendly, outgoing, has an amazing personality and she’s also very professional. My first appointment with Jay I consulted with to her what type of caramel highlights and ash medium brown root color I wanted and when she was done with the final product my hair looked so spectacular like from a fashion magazine. Jay has magical hands and she’s very seasoned and knows her colors and blending technique really well. If your looking for a hair salon in the White Plains area look no further and book your hair appointment with Jay. I highly recommend her because she’s so phenomenal! Love her and the salon.Services: Hairstyling, Hair coloringI absolutely love Salon La Bottega. The owner John Veraza is so awesome and friendly. Plus he loves dogs. Yes, this hair salon loves furbys and is a very dog friendly salon. All of the staff is so friendly and professional. They make you …More

I absolutely love Salon La Bottega. The owner John Veraza is so awesome and friendly. Plus he loves dogs. Yes, this hair salon loves furbys and is a very dog friendly salon. All of the staff is so friendly and professional. They make you feel welcomed. Jay has been my hair stylist for over a year and she’s a gem. She’s very friendly, outgoing, has an amazing personality and she’s also very professional. My first appointment with Jay I consulted with to her what type of caramel highlights and ash medium brown root color I wanted and when she was done with the final product my hair looked so spectacular like from a fashion magazine. Jay has magical hands and she’s very seasoned and knows her colors and blending technique really well. If your looking for a hair salon in the White Plains area look no further and book your hair appointment with Jay. I highly recommend her because she’s so phenomenal! Love her and the salon.

Critical: Professionalism, PunctualityI have only been going to La Bottega since 2018, however my most recent visit in the Spring of 2021 left a very bad taste in my mouth. While I try my best to be understanding that it is still a pandemic, and businesses are struggling, this seemed more of a scheduling/service issue that was handled very poorly.I scheduled an appointment at 2 o clock on a Saturday, with Christina- the woman who has done my blowouts/trims in the past. As I was about to leave home for my appointment, a receptionist called me from the salon to inform me that Christina’s previous client was running a bit overtime, and she would need about 10-15 more minutes. I said not a problem, especially since I am the one who usually is running late.When I arrived about a quarter after 2, I got my hair rinsed per usual and then waited for Christina to start the haircut. Fast forward to when she was about to blowout my hair, she told me I would need my hair washed AGAIN because it was not rinsed out properly and there was too much residue to give it a proper blowout. Frustrated, I agreed, because I knew it was only because she wanted me to get my money’s worth. Still, I was annoyed that it resulted in this (an improper rinse) in the first place.After wash #2, Christina proceeded the blowout once again, only to be interrupted by the receptionist saying her next client was there for her 3pm (?) appointment. As I have mentioned, I have been here quite a few times, and having long thick hair they usually allot ~90 minutes for my sessions. I heard Christina mention to the woman that she hadn’t even finished my trim yet, and would probably need 20 minutes minimum. Sound familiar? I knew it wasn’t the girl’s fault who had the 3 o clock appointment. And if I was her, I wouldn’t want to wait either. But if my appointment didn’t begin until 2:15, why not at least notify this woman that they were running behind and see about rescheduling to a different time? I have been very satisfied each time I have gone to Christina, which is why it made me almost furious when she told me a different stylist would be finishing my trim/blowout and that I was in “good hands”…Seriously? If I was late for my appointment and the next client was waiting for their slot, I would be a bit more understanding. However I was TOLD to come at a later time, kindly agreed, had to rewash my hair due to no fault of my own, only to have my session cut short (no pun intended) because the salon over booked themselves? I’m sorry but that’s just not right. Maybe it was just a very busy day, or an off day, but it seemed like it was one thing after the other and months later it still makes me very upset to think about, especially after 3 years of very pleasant experiences.Services: Hairstyling, HaircutI have only been going to La Bottega since 2018, however my most recent visit in the Spring of 2021 left a very bad taste in my mouth. While I try my best to be understanding that it is still a pandemic, and businesses are struggling, this …More

I have only been going to La Bottega since 2018, however my most recent visit in the Spring of 2021 left a very bad taste in my mouth. While I try my best to be understanding that it is still a pandemic, and businesses are struggling, this seemed more of a scheduling/service issue that was handled very poorly.