Salon Haven

  4.6 – 29 reviews   • Beauty salon

Social Profile:

We are the premiere hair and color Salon located within the Kentlands Town Center in Montgomery County. We offer a complete range hair services, from cuts and coloring to special occasion styling. Our philosophy is to provide our clients with a warm and relaxing atmosphere, emulating a ‘haven’. We feature Redken® and Pureology®products, and our color and styling team practices the latest techniques and trends in the industry. Our stylists continually focus on certifications, training, and specialties; this is a personal passion of Salon Haven’s owner and a commitment she expects from all her staff members.

Salon Haven 20878

Located In: KENTLANDS KIDS LLC

Appointments: salontranscripts.com

Hours

Tuesday10 AM–7 PM
Wednesday10 AM–6 PM
Thursday10 AM–8 PM
Friday10 AM–7 PM
Saturday9 AM–4 PM
SundayClosed
Monday
(Washington’s Birthday)
Closed

Services

Beauty Salon
Hair extensions
Hairstyling
Hair Coloring
Hair Services
Home Service
Special Occasion
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Address and Contact Information

Address: 352 Main St, Gaithersburg, MD 20878

Phone: (301) 977-2227

Website: https://salonhaven-kentlands.com/

Photo Gallery

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Reviews

Jessica Robertson
Received a great hair cut and styling from this salon. The inside is incredibly clean and has a great atmosphere. I will definitely be coming again! Shampoo & conditioning, Hairstyling
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Susan Southwell
Belinda is an amazing beautician. She has done my hair for at least 12 years. She is amazing at color and does such a great cut no matter what style you desire. Definitely worth it.!!
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Christa Marks
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueWhat a gem of a salon! Everyone is super nice and friendly and oh-so-talented! I’m so lucky to have found it! The salon is impeccable clean (and sanitary – they even cleaned my cc before returning it to me!). They take their time to do the perfect job (I spent 8 hours getting my dream cut & color and the time flew by!) My stylist @thelookbyroxy is AMAZING! She takes her time to listen carefully and offers expert advice in helping you to realize your vision. She cuts no corners (pun totally intended) and ensures the perfect result! Take the plunge and get your dream cut & color! You won’t be disappointed!! And tell them Christa sent you ;-)Service: HairstylingWhat a gem of a salon! Everyone is super nice and friendly and oh-so-talented! I’m so lucky to have found it! The salon is impeccable clean (and sanitary – they even cleaned my cc before returning it to me!). They take their time to do …More
What a gem of a salon! Everyone is super nice and friendly and oh-so-talented! I’m so lucky to have found it! The salon is impeccable clean (and sanitary – they even cleaned my cc before returning it to me!). They take their time to do the perfect job (I spent 8 hours getting my dream cut & color and the time flew by!) My stylist @thelookbyroxy is AMAZING! She takes her time to listen carefully and offers expert advice in helping you to realize your vision. She cuts no corners (pun totally intended) and ensures the perfect result! Take the plunge and get your dream cut & color! You won’t be disappointed!! And tell them Christa sent you 😉
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Bridget Hodge
Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueHighly recommend Alyvia for your salon needs. Especially for my fellow blonds! I’m super picky about my hair, and was so happy to find her 5 years ago. She listens to what my hair inspirations are, and nails it every time. She’ll help you figure out the best color and cut to compliment your features. I’ve done various shades of blonde and darker, and always get compliments on her work. So glad I can trust her to have my hair looking fabulous! Belinda runs a great salon and is super friendly too.Service: HairstylingHighly recommend Alyvia for your salon needs. Especially for my fellow blonds! I’m super picky about my hair, and was so happy to find her 5 years ago. She listens to what my hair inspirations are, and nails it every time. She’ll help you …More
Highly recommend Alyvia for your salon needs. Especially for my fellow blonds! I’m super picky about my hair, and was so happy to find her 5 years ago. She listens to what my hair inspirations are, and nails it every time. She’ll help you figure out the best color and cut to compliment your features. I’ve done various shades of blonde and darker, and always get compliments on her work. So glad I can trust her to have my hair looking fabulous! Belinda runs a great salon and is super friendly too.
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Victoria Rodgers
Critical: Professionalism, Punctuality, Quality, ValueI had my hair colored & styled on 7/03/21 by Alyvia. She bleached my hair to a level 8 & applied vibrant magenta permanent dye via balayage. The magenta didn’t fully cover a lot of where she bleached my hair & I am not happy with the results or my experience because the unbleached parts are an ugly yellow shade of blonde since I was only lifted to a level 8 & the yellow is all through my hair & pretty visible. I wasn’t fully happy with my whole experience getting my hair done, not just unhappy with the coloring. I ended up leaving with pink dye all over my ears, neck, face, & bleach on my face, & a wet head because she ran over time with me & rushed processing the dye & finishing me & didn’t remove the color & bleach from my body (the amount of color left on me was a lot & dyed my clothes & car seats head rest). Apparently there was a mistake with scheduling my appointment & blow drying time wasn’t added to it like it should have been, but no one realized this till she got to the end of my appointment, so I had to leave with very wet hair & I didn’t intend to have to leave with wet hair. I paid $495 plus $99 tip, so like $600 total. I don’t feel I should have had to walk out with a wet head, a lot of dye & bleach still left on me, & not properly colored hair like I thought I had gotten. & even days later for some reason this magenta dye, with my hair fully dry, continues to bleed onto my neck & ears, & I haven’t even washed my hair yet since it was dyed. I wake up every morning with a pink neck & ears that I have to clean off & this happens if I leave my hair down all day as well. I’ve never had vibrant color continue to bleed like this when the hair is dry & with professional permanent salon quality vibrant dye. I’ve had vibrant dyed hair for years, in pink shades as well, both with professional salon quality permanent vibrant dye & with semi permanent vibrant dye bought from online & in store which I used to self dye my hair. I have been trying to get in touch with Alyvia since the following morning after my appointment on 7/04/21. I messaged her on her Facebook page Hair By Alyvia to ask for her to correct it & sent her multiple photos to show what was wrong, I’ve never received a response. On 7/07/21 I called the salon at 10:20am & asked to speak to Alyvia & I told the person on the phone that I’ve tried contacting her with no answer for days & had an issue with my hair color, I was told that Alyvia would call me back that day sometime but I never received a call from her or anyone at the salon. I decided as a last stitch effort I would email the salon themselves to try & get a response from someone & explained what happened, I emailed the salon on 7/08/21 in the morning. It is now 7/08/21 at 7:50pm & I still haven’t received any calls, emails, or messages regarding my complaints. I received a thumbs up emoji from Alyvia to my messages on her Facebook page at 5:18pm on 7/08/21 but that’s it & that is not a response. This treatment has been completely unacceptable & unprofessional, I have been more than patient & tolerable & have tried everything I could to get the issues resolved. All I wanted was the color corrected, that isn’t asking too much at all & would be the decent professional thing to do. At this point I am very frustrated & very disheartened by this experience. I feel my last option is to write a poor review to try & warn others not to use this stylist or salon.While me & Alyvia did have a great rapport during my appointment & I’ve known her for multiple years now, I won’t withstand this type of poor service & lack of communication.Services: Balayage, HairstylingI had my hair colored & styled on 7/03/21 by Alyvia. She bleached my hair to a level 8 & applied vibrant magenta permanent dye via balayage. The magenta didn’t fully cover a lot of where she bleached my hair & I am not happy with the …More
I had my hair colored & styled on 7/03/21 by Alyvia. She bleached my hair to a level 8 & applied vibrant magenta permanent dye via balayage. The magenta didn’t fully cover a lot of where she bleached my hair & I am not happy with the results or my experience because the unbleached parts are an ugly yellow shade of blonde since I was only lifted to a level 8 & the yellow is all through my hair & pretty visible. I wasn’t fully happy with my whole experience getting my hair done, not just unhappy with the coloring. I ended up leaving with pink dye all over my ears, neck, face, & bleach on my face, & a wet head because she ran over time with me & rushed processing the dye & finishing me & didn’t remove the color & bleach from my body (the amount of color left on me was a lot & dyed my clothes & car seats head rest). Apparently there was a mistake with scheduling my appointment & blow drying time wasn’t added to it like it should have been, but no one realized this till she got to the end of my appointment, so I had to leave with very wet hair & I didn’t intend to have to leave with wet hair. I paid $495 plus $99 tip, so like $600 total. I don’t feel I should have had to walk out with a wet head, a lot of dye & bleach still left on me, & not properly colored hair like I thought I had gotten. & even days later for some reason this magenta dye, with my hair fully dry, continues to bleed onto my neck & ears, & I haven’t even washed my hair yet since it was dyed. I wake up every morning with a pink neck & ears that I have to clean off & this happens if I leave my hair down all day as well. I’ve never had vibrant color continue to bleed like this when the hair is dry & with professional permanent salon quality vibrant dye. I’ve had vibrant dyed hair for years, in pink shades as well, both with professional salon quality permanent vibrant dye & with semi permanent vibrant dye bought from online & in store which I used to self dye my hair. I have been trying to get in touch with Alyvia since the following morning after my appointment on 7/04/21. I messaged her on her Facebook page Hair By Alyvia to ask for her to correct it & sent her multiple photos to show what was wrong, I’ve never received a response. On 7/07/21 I called the salon at 10:20am & asked to speak to Alyvia & I told the person on the phone that I’ve tried contacting her with no answer for days & had an issue with my hair color, I was told that Alyvia would call me back that day sometime but I never received a call from her or anyone at the salon. I decided as a last stitch effort I would email the salon themselves to try & get a response from someone & explained what happened, I emailed the salon on 7/08/21 in the morning. It is now 7/08/21 at 7:50pm & I still haven’t received any calls, emails, or messages regarding my complaints. I received a thumbs up emoji from Alyvia to my messages on her Facebook page at 5:18pm on 7/08/21 but that’s it & that is not a response. This treatment has been completely unacceptable & unprofessional, I have been more than patient & tolerable & have tried everything I could to get the issues resolved. All I wanted was the color corrected, that isn’t asking too much at all & would be the decent professional thing to do. At this point I am very frustrated & very disheartened by this experience. I feel my last option is to write a poor review to try & warn others not to use this stylist or salon.
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Crystal
It was okay but wouldn’t not go back. They were nice but the girl was SO rough with my hair. I feel like I lost more hair from her pulling it out then when I first got there. My scalp is still sore the next day. Definitely not good at all
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Work Life Destinations LLC
Had the best cut and highlight with Lindsay, he knew actually what to do with my very thin gray hair. He is wonderful with men’s cuts as well. My husband who is very picky was so so happy with his cut as well. We will be back.
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David Morris
Here to lay 5 stars on the best haircut experience ive ever had!
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Lynne Tucker
Belinda is amazing. She listens carefully to what I want and what my concerns are. She is a true artist with color and a genius with scissors. I walk out of the salon feeling like I got exactly what I wanted.
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Biztoday LLC
Critical: Professionalism, Quality, ValueNOOOO! Do not go to this salon!!! Absolutely ridiculous, wasted of time!!! The hair stylist ‘Alyvia’ was a nightmare. You’ll waste $500-600 for nothing if you get your hair color done with her. Never again!!!
NOOOO! Do not go to this salon!!! Absolutely ridiculous, wasted of time!!! The hair stylist ‘Alyvia’ was a nightmare. You’ll waste $500-600 for nothing if you get your hair color done with her. Never again!!!
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