Salon 29:11 & Day Spa - Smithfield, NC 27577

Reached out to schedule an appointment for a hair cut before thanksgiving thinking I wouldn’t get in for a few days, they squeezed me in last minute. Caitlyn did my hair and did an amazing job, very particular and gave me exactly what I asked for. Friendly staff and nice atmosphere.

… more

Amanda

I went here for a color and cut service and had a horrible experience. The first time I went it was not bad, so I thought I would go back again. My second time there I was extremely unsatisfied. I spent almost 3 hours at the salon to leave and it almost seem as though nothing was different except the orange tint in parts of my hair. I reached out to the hairstylist personally to resolve the issue and was offered to have it “fixed” free of charge (as it should be). I understood a lot of time was spent so I was willing to receive a partial refund considering I did not feel comfortable going back and would rather go elsewhere to have my hair fixed. I did not feel as though I should of spent $200 and then have to pay another salon to fix it even more money. When getting nowhere, I decided to reach out to the owner of the salon. I was then reached out to from my hairstylist (not even the owner) telling me she spoke to the owner and they don’t issue refunds but will let me come in free of charge for a toner or lowlights. I never heard of a business that can not issue refunds nonetheless if it is because a customer is unhappy with services that were rendered. I am not going to be forced to go back somewhere that I do not feel comfortable going back to because I will lose my money if I don’t. This is completely unprofessional. I will not be returning nor sending any recommendations this way. Customers come first considering that’s how your business stays afloat. Maybe you should treat them better in the future.

… more

Brittany Minahan

Came to this location for the first time and had a wonderful pedicure by Lilly! She was awesome and I’m so glad I have found a new place to go! I’m also excited to try a facial there soon!

… more

Bridget Romney

Positive: Communication, Professionalism, QualityMelissa is Ahhhhh-mazing!!! Ladies, I’ve been a more than satisfied customer from my first appointment. My Eyelash Extensions are such an added ease to my everyday get up and go or add a little makeup to compliment the look. My retention is very good. I have little lash loss. If you follow the instructions Melissa gives you to take care of them, they will last.Melissa is Ahhhhh-mazing!!! Ladies, I’ve been a more than satisfied customer from my first appointment. My Eyelash Extensions are such an added ease to my everyday get up and go or add a little makeup to compliment the look. My retention is …More

Melissa is Ahhhhh-mazing!!! Ladies, I’ve been a more than satisfied customer from my first appointment. My Eyelash Extensions are such an added ease to my everyday get up and go or add a little makeup to compliment the look. My retention is very good. I have little lash loss. If you follow the instructions Melissa gives you to take care of them, they will last.

… more

Laura Smith

I have never been more relaxed and refreshed in my life! Melissa is a miracle worker!!! Her facials are the most incredible experience I have ever had and when she shaped and tinted my eyebrows…. well let’s just say it’s almost almost a week on and I’m still admiring them! If you want to look and feel amazing this is definitely the place to go!!!

… more

June Malone

I just had the best start ever to this new week…..the most outstanding facial with Melissa. I haven’t ever had one before, so this was my first, but definitely not my last!

… more

Dana Boyette

I love this salon! So nice and open inside! All the stylists are so nice. Love my stylist Kaitlyn Millard, she’s the best! She knows what she’s doing and makes suggestions without being pushy. I always leave with a smile and always text her later that I LOVE my hair!

… more

Tristen Tubbs

I needed a last minute hair appointment and scheduled with Bonnie. I got extremely lucky as I’m newer to the area and going to a new person for your hair is nerve wracking sometimes. She talked to me the whole time and was so sweet. She did an amazing job on my balayage and hair cut and I will continue to go to her.

… more

Robin Jarvi

The rudest salon I have ever walked in. Tonight I walked in without an appointment and although a sign is posted on the window “ walk-ins welcomed” I was told it was appointment only. After pointing out their sign, I was directed to speak to “the lady” around the corner. After walking around the corner, there were 3 ladies, to which one finally spoke up rudely and ask can I help you? I politely stated I needed a haircut and was told she didn’t have time and began to walk away. I stopped her and asked can I make an appointment? To which the stylist called someone and spoke rudely about a lady needing a haircut and proceeded to respond to me to come back at 4:40 pm.

… more

STORMIE HOWARD

I booked an appt with Melissa for a facial and also the sauna and steam shower while I was there! This was top notch Spa Care for sure!! I started with the sauna and the steam shower which was AMAZING! It is very clean, refreshing and relaxing! And I absolutely loved the aromatherapy in the steam shower!! After that Melissa did a custom facial for my skin. She took time to get all the details about my skin. My facial with her was Incredible! I am so Thankful for her time and this whole experience! –Thank You Melissa! I have never felt more relaxed and refreshed! It was definitely a great way to end my work week! This was definitely the best spa experience I have ever had!

… more

… View more

Hours

Address and Contact Information

Photo Gallery

Related Web Results

Day Spa, Hair Salon, Massage: Salon2911 LLC

Salon 29:11 | Smithfield NC – Facebook

Service Providers – Day Spa, Hair Salon, Massage

Reviews

Related

Dynamic Balance Massage Therapy

Mr. Henry’s Salon Services

Leave a Comment Cancel reply