Salina`s Nail Salon

Critical: Professionalism, Punctuality, Quality, ValueI went in for a 230 appointment made by the owner Selena. When I arrived she was doing a woman’s eyelashes and I was not acknowledged. after five minutes I informed her that I had a 230 appointment. her response was “I know” I said nothing to that. when my appointment became 15 minutes late I simply asked how much longer she planned to be. She responded “if you want to leave you can leave” I stated that I did not want to leave and she said two more minutes. after she cashed out the other customer I explained to her how I felt. that my feeling was she should inform a customer if she’s running behind. that seemed to bother her and she said that I could leave. I explained to her again speaking respectfully that I did not feel like a respected Customer who is also a paying customer to be treated the way I did She then got another customer involved who was sitting next to us and started Getting that customer involved where I felt attacked and left.Service: ManicureI went in for a 230 appointment made by the owner Selena. When I arrived she was doing a woman’s eyelashes and I was not acknowledged. after five minutes I informed her that I had a 230 appointment. her response was “I know” I said nothing …More

I went in for a 230 appointment made by the owner Selena. When I arrived she was doing a woman’s eyelashes and I was not acknowledged. after five minutes I informed her that I had a 230 appointment. her response was “I know” I said nothing to that. when my appointment became 15 minutes late I simply asked how much longer she planned to be. She responded “if you want to leave you can leave” I stated that I did not want to leave and she said two more minutes. after she cashed out the other customer I explained to her how I felt. that my feeling was she should inform a customer if she’s running behind. that seemed to bother her and she said that I could leave. I explained to her again speaking respectfully that I did not feel like a respected Customer who is also a paying customer to be treated the way I did She then got another customer involved who was sitting next to us and started Getting that customer involved where I felt attacked and left.