Sakura Nail Spa

Critical: Professionalism, Quality, Valuemind you, I’m pregnant & a little more biased as I am a licensed cosmetologist.I went in with powder french-dipped nails, asked for them to be soaked off & redone, and for an upgraded pedicure. my tech was an older lady with short, choppy hair.the pedicure was standard. she cut into the corners of my big toe too deep. the massage was rushed but she had good pressure. I requested the hot stone and paraffin upgrade. because she was rushing, she burnt the skin on my inner calf. I told her it was too hot and she just kept going.I understand there was a language barrier, but this was where I started to feel uneasy.I told her I wanted to keep my length and my natural nail, that I wanted French dip with solid glitter accent nails. she removed my prior set by prying them off with an acrylic tip after I specifically asked for them to be soaked off. I spoke up when she started cutting them and she reassured me she was just “evening them out”I told her to keep them long and she said she was going to make them have tips. I said no, I don’t want false tips, I just want white tips. at this point another tech spoke up and said she would do sculpted tips like we had consulted. I said no, that’s not what I asked for.long story short, my nails ended up flush with my nail bed, she filed into my nail bed to give them some semblance of a shape and she cut into my nail bed on 7 of my nails.when I went to pay I was just so upset with everything, I swiped my card & walked out.I sat in the car and called back up there and explained my issue and she said come back, we’ll fix it. i told her no, they were too short and she had compromised my nail bed. there were open cuts & they would have to grow out and heal first before I could undergo any other services. I really wanted a partial refund & she said come back in a week but not on the weekend. well FF a week later and Hurricane Elsa was here & she told me it had been too long and I needed a fill and she would only do 3 repairs of the 7 injured nails.we went back and forth and I asked if I could just get my money back, and she refused, so consumer beware.Services: Manicure, Pedicure, Nail artmind you, I’m pregnant & a little more biased as I am a licensed cosmetologist.I went in with powder french-dipped nails, asked for them to be soaked off & …More

mind you, I’m pregnant & a little more biased as I am a licensed cosmetologist.

Positive: Cleanliness, Professionalism, Punctuality, Quality, ValueMichael was great! My toes really needed some TLC after a camping trip, and he got rid of a lot of dead skin that was difficult to deal with. They used stones for the massage, and that was my first time. They were kind of hot on the bottom of my feet, but on my legs and top of feet it felt GREAT. I’d go back. Only $27 for a basic pedicure.Service: PedicureMichael was great! My toes really needed some TLC after a camping trip, and he got rid of a lot of dead skin that was difficult to deal with. They used stones for the massage, and that was my first time. They were kind of hot on the …More

Michael was great! My toes really needed some TLC after a camping trip, and he got rid of a lot of dead skin that was difficult to deal with. They used stones for the massage, and that was my first time. They were kind of hot on the bottom of my feet, but on my legs and top of feet it felt GREAT. I’d go back. Only $27 for a basic pedicure.