Sakura Foot Reflexology

Critical: ProfessionalismSometimes, I’d either call or drop in for a foot massage and very often the owner would up sell me, which wasn’t hard, plus, prices are amazing! Usually I had time, so a 1.5hr appointment was not unreasonable. That was before COVID. During the pandemic, I’d gone once and it was good. There were three of us in a large room, all spread out and the foot massage was as amazing as ever. I dropped in recently and was told they were all booked. No welcome or hello. I asked if I could schedule an appointment and was told again that they were all booked and to take a card and call some other time. If they are short-staffed, they should say that. As I was turning to leave, I was told they might have an appointment later. The abruptness is a huge turn-off.Sometimes, I’d either call or drop in for a foot massage and very often the owner would up sell me, which wasn’t hard, plus, prices are amazing! Usually I had time, so a 1.5hr appointment was not unreasonable. That was before COVID. During …More

Sometimes, I’d either call or drop in for a foot massage and very often the owner would up sell me, which wasn’t hard, plus, prices are amazing! Usually I had time, so a 1.5hr appointment was not unreasonable. That was before COVID. During the pandemic, I’d gone once and it was good. There were three of us in a large room, all spread out and the foot massage was as amazing as ever. I dropped in recently and was told they were all booked. No welcome or hello. I asked if I could schedule an appointment and was told again that they were all booked and to take a card and call some other time. If they are short-staffed, they should say that. As I was turning to leave, I was told they might have an appointment later. The abruptness is a huge turn-off.

Critical: ProfessionalismThis place is a mixed bag in terms of quality of massage. Most people are fair-good. A select few are great.The hours online state they are open until 10:00 pm. I just called (it is 7:30 pm) and a lady with a very harsh voice abruptly said they close at 8 pm–and I was simply calling to see if they were open post-COVID. Basically, she was telling me, “Don’t even think about coming here today!”This isn’t the first time this happened. I live 5-10 mins away and this happened before. So, I showed up and they took me right away–this has happened 2 or 3 times.The bad reviews don’t surprise me and are not to farfetched with my experience there. I’ve been here 5-6 times or more. I would return if the manager’s service was good and if she was more professional. Whenever I have to work with her she makes me feel like an inconvenience–and I tip very well–so that isn’t the issue. I’ve seen her eyebrows raise with how much I tip some of her employees.All the workers are nice. The manager, however, is not. It’s too bad because otherwise this place would be great! The managers demeanor, simply put, makes me not want to go here. If I end up coming back, it is because I happen to have enough in me to deal with her untoward attitude.This place is a mixed bag in terms of quality of massage. Most people are fair-good. A select few are great. …More

This place is a mixed bag in terms of quality of massage. Most people are fair-good. A select few are great.

Critical: ProfessionalismThis was awful! I went in for a 60 min foot massage they did up sell me to the body work as well. The guy touched his face and coughed and snorted the entire time. Leaving the room once to cough up some phlegm!! I asked if he was sick he said no. I felt so disgusting when leaving!! So unprofessional

This was awful! I went in for a 60 min foot massage they did up sell me to the body work as well. The guy touched his face and coughed and snorted the entire time. Leaving the room once to cough up some phlegm!! I asked if he was sick he said no. I felt so disgusting when leaving!! So unprofessional