Rumors Salon Day Spa

Critical: Cleanliness, Professionalism, QualityI was a client of Rumors Salon and Day Spa for several years. I went regularly for hair appointments and eyebrow waxing. I decided to make an appointment for a no-chip manicure. I didn’t think that I would have to specifically request a staff member with experience. I assumed that the nail techs were seasoned. I was able to get in the same day that I called. That should have sent up some serious red flags. But I trusted that Nicole’s staff would be professional and knowledgeable. I expected her employees would have some experience too. I was quickly booked with Jordyn. She’s a young girl with little to no experience. She’s been a nail tech at Rumors Salon and Day Spa for a couple years. She was not confident and her lack of experience is shown in the pictures. She was not sanitary either. She did my friend’s nails first. We assumed that all of her equipment was sanitary. When it was my turn, I was shocked when she proceeded to do my nails without any sort of sanitization. She proceeded to use the same file and drill bits on me that were used on my friend’s nails. She did not clean the nail files or drill after finishing my friend’s nails. I had to request that she clean them. I was disgusted!! I found out later from my hair stylist that Jordyn has had a few clients get nail fungus. As a beauty professional, sanitation is extremely important!!! I’ll let my finished no-chip manicure pictures speak the rest.Services: Manicure, Haircut, Hairstyling, WaxingI was a client of Rumors Salon and Day Spa for several years. I went regularly for hair appointments and eyebrow waxing. I decided to make an appointment for a no-chip manicure. I didn’t think that I would have to specifically request a …More

I was a client of Rumors Salon and Day Spa for several years. I went regularly for hair appointments and eyebrow waxing. I decided to make an appointment for a no-chip manicure. I didn’t think that I would have to specifically request a staff member with experience. I assumed that the nail techs were seasoned. I was able to get in the same day that I called. That should have sent up some serious red flags. But I trusted that Nicole’s staff would be professional and knowledgeable. I expected her employees would have some experience too. I was quickly booked with Jordyn. She’s a young girl with little to no experience. She’s been a nail tech at Rumors Salon and Day Spa for a couple years. She was not confident and her lack of experience is shown in the pictures. She was not sanitary either. She did my friend’s nails first. We assumed that all of her equipment was sanitary. When it was my turn, I was shocked when she proceeded to do my nails without any sort of sanitization. She proceeded to use the same file and drill bits on me that were used on my friend’s nails. She did not clean the nail files or drill after finishing my friend’s nails. I had to request that she clean them. I was disgusted!! I found out later from my hair stylist that Jordyn has had a few clients get nail fungus. As a beauty professional, sanitation is extremely important!!! I’ll let my finished no-chip manicure pictures speak the rest.

Critical: Professionalism, Punctuality, QualityIt’s a cute salon inside, but that’s where you should stop. Turn around or don’t go to Blair. I went in for my appointment, they scheduled me for the day before (while I was at work). I was told I was classified as a no show, and they tried to call but i didn’t get a call. Find out later they wrote down the wrong number.They offered the next day for me to come in, which fine people make mistakes I gave in. I go in for a 1:30 appointment when the salon closes at 2pm (I was not aware nor did they say that isn’t enough time) I would have come back if you had relayed your closing time for a good experience.Anyway, I go back in, and the lady sits me right in her shampoo chair. She didn’t ask me anything about what i wanted. She only knew i wanted a cut.She does the shampoo, and it is so vigorous that she was actually giving me whiplash and was hitting my neck on the back because she was rushing. I get my hair done often and that’s not it’s supposed to be.Then she combs my hair out and FINALLY asks what i want. Keep in mind, this is the first she spoke to me besides hi upfront. I tell her I’m here for a lot of hair off and my hair is curly. She says “well you should have said that before so I could have done stuff differently.” Ummmm YOU DIDNT ASK ME! There was a lady processing in the chair next me and just looks at us because she witnessed my shampoo and conditioner.Then, I show her a picture of what i want, point to where i want my longest layer in the front and tell her i want a soft U. That didn’t make sense to her. She said “well that’s confusing.” So i said “fine cut it straight” very incompetent. She realized I was irritated and started making small talk because she was near the end of styling and knew it was time for her tip.The entire experience was awful! I wanted a simple hair cut with soft layers and a soft U. The stylist was unprofessional, rude and mean. I have the stylist card, and I certainly never plan on coming back.She cut off 6inches of hair, styled, didn’t give me a U, didn’t give me a good experience, and i was out of there in 35 min. It was a total rush jobService: HairstylingIt’s a cute salon inside, but that’s where you should stop. Turn around or don’t go to Blair. I went in for my appointment, they scheduled me for the day before (while I was at work). I was told I was classified as a no show, and they tried …More

It’s a cute salon inside, but that’s where you should stop. Turn around or don’t go to Blair. I went in for my appointment, they scheduled me for the day before (while I was at work). I was told I was classified as a no show, and they tried to call but i didn’t get a call. Find out later they wrote down the wrong number.